Branch Manager

Garage Doors / Home Improvement / Trade Retail

£45,000 Basic + Monthly, Quarterly & Annual Bonus + Company Car

New Malden, Surrey – Branch Based

Company Overview

A long-established and growing business operating within the home improvement, building products and installation sector is seeking an experienced Branch Manager to oversee one of its established South East operations. The role has been created to further strengthen branch performance, improve day-to-day efficiency and support continued commercial growth.

The company has built a strong reputation for service, reliability and quality delivery across both domestic and trade markets. Offering long-term stability and a supportive working environment, this opportunity would suit a commercially minded manager looking to make a visible impact across sales, operations and team performance.

Job Overview

The Branch Manager will take full responsibility for the day-to-day running of a successful retail and trade branch. Reporting into senior leadership, the role combines branch operations, customer sales, team management and installation scheduling. Success in the role will be measured through branch profitability, service standards, team productivity and commercial growth.

Key Responsibilities

• Oversee all branch operations including sales, admin, scheduling and customer service
• Lead and develop a small internal team to achieve targets
• Drive showroom, inbound and enquiry-led sales across product ranges
• Manage installation schedules, logistics and customer bookings
• Check deliveries, organise stock and maintain branch efficiency
• Handle customer enquiries via phone, email and face-to-face
• Monitor branch performance, productivity and service standards
• Maintain high standards of health & safety and branch presentation
• Generate repeat business through excellent service and aftersales support

Person Specification

• Previous Branch Manager, Depot Manager, Showroom Manager, Trade Counter Manager or Operations Manager experience
• Background in doors, construction supplies, builders merchants, home improvements, trade retail or installation sectors
• Strong sales ability with experience converting enquiries into orders
• Proven people management and team leadership skills
• Confident communicator with strong customer service skills
• Full UK driving licence

Benefits

• £45,000 basic salary
• Monthly, quarterly and annual bonus scheme
• Company car
• Company mobile phone
• Pension scheme
• 25 days holiday plus bank holidays
• Health cash plan
• Full product training
• Stable long-term career opportunity with an established business

Next steps

Candidates with branch management, trade sales, home improvement or construction supply experience are encouraged to apply.

For a confidential discussion or further information, please submit your CV today.