Branch Manager, Steve Madden, Westfield White City (London)
2 Days Old
Kurt Geiger | About Us
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers has been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
WE NEED YOU TO:
Ensure customer service is of the highest standards at all times
Be a role model for your team and with your own service standards
Ensure all store and company sales targets, operations goals, policies, and procedures are met and maintained
Actively liaise, communicate, and develop good relations with your team and Senior Management
Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development
Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
Rota your team effectively and ensure optimum cover during peak trading periods
Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
Ensure your store maintains excellent visual presentation consistent with company guidelines
Embody the KG DNA of: Customer Focused, Brand Focused, SHINE, Driven & Inclusive
YOU WILL NEED:
Previous retail management experience
Background with a fashion-forward footwear, accessory, or fashion brand
To be a customer service ambassador
Proven ability to drive sales and team working to KPIs
To be immaculately presented and representative of our luxury/fashion-forward brand in every way
Competitive basic hourly rate
Generous bonus structure
Amazing employee discounts
Fabulous shoes!
Our Stores
The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop-ups, our retail partners include some of the world's most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
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- Location:
- Greater London
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