Closing date: 22nd August 2025

Salary: £27,000 - £33,000 per annum, depending on experience

Reporting to: This role reports to the managing director

Hours: 5 days – 37.5 hours a week Monday – Friday. Contracted hours are 9.30am – 6pm with one hour for lunch .

Location: The Fane office is based inFarringdon, London, with the option to work from home up to 40% of the time. This role is also expected to spend time at the Fane Warehouse in North London.

Are you an admin and operations whizz with a strong eye for detail?

Fane is a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. We also run LoveMyRead, the home of book gifting online.

A significant part of what Fane does involves selling books, whether for consumer events, corporate engagements, or our e-commerce platform,LoveMyRead. We are seeking abook operations manager to lead all book-related activities within the company.

As the book operations manager, you willoversee and manage the operations and logistics process for Live tours across the Fane Group,relationship management of bookstores and publishers across the UK, distribution from the Fane warehouse, curation of the LoveMyRead website, and manage the warehouse team when it comes to distribution and stock maintenance.

Main duties

• Maintain computerised administration for all book sales for the Fane Group for consumer and corporate events
• Liaise with sales departments at multiple publishers on terms, delivery, and delivery logistics
• Support the UK literary landscape by commissioning bookstores across the UK to work at Fane Group events
• Liaise with the Live team and publishers with regards to terms for live events and bookselling at live events
• Work with other promoters on live tours and events as an external bookselling partner
• Ensure that, where necessary, all stock is signed and delivered safely to the Fane warehouse for distribution purposes
• Manage the curation of books sold via all e-commerce platforms, working across promotions of stock regularly with the Marketing department
• Analyse with the marketing department how to best promote book sales alongside live tours and one-off shows
• Keep Fane’s e-commerce platform updated to ensure the company uses signed stock effectively
• Book and manage freelancers for live bookselling opportunities across the Fane Live programme.
• Attend eventsregularly to oversee the running of the book
• Distribution/bookselling at live events
• Liaise with venues to organise the distribution of books for live events
• Work closely with the Customer Service team on all customer queries regarding books at live events
• Oversee and manage the Fane Warehouse and the Book Distribution Coordinator to organise all returns, inventory management, and postage of books for the Fane Online programme
• Maintain all finances and invoicing for the book department

We’d love to hear from you if you have

• Experience in a similar role
• Ownership mentality
• Strong interpersonal and communication skills (written and verbal)
• Excellent working knowledge of Microsoft Office, in particular Excel
• Experience of management
• Accuracy and exceptional attention to detail
• Ability to work in a fast-paced environment under short deadlines
• Excellent time management skills
• Team player with a positive attitude
• Dynamic with a hands-on, can-do attitude
• Willingness to learn and adapt to all kinds of situations
• A high level of professional integrity
• Honest, reliable, and hard-working
• A comfort with working weekends and unsociable hours from time to time

Desirable

• Understanding of the publishing industry. It would be useful but not essential if you have previous work experience within the sales team at a Publishing house, or in an events role at a bookstore.
• Experience of line managing is desirable, but not essential
• Comfortable with physically demanding work

What we offer

• 25days annual leave plus 2 bonus days
• Bonus leave - Mental Wellbeing Day and a day off in the month of your Birthday
• £120 per quarter Employee wellbeing allowance
• Access to private healthcare (following 1 years’ service)
• Access to free counselling and mental wellbeing services through our Employee Assistance Programme
• 4% pension contribution
• Life Assurance of 4 x base salary
• Annual season ticket loan
• Bike to work scheme
• Complimentary tickets to Fane shows, Kilimanjaro Live events and access to free books

To apply

• Send a CV and cover letter outlining why you would be ideal for the role by clicking the 'Apply' button.

We strive to create a working environment that promotes and values equity, diversity, inclusion and a sense of belonging; where everyone feels empowered to bring their full, authentic selves to work in a creative and safe space. We are committed to equal opportunities and to building a more inclusive team that reflects the communities we serve.

Please state in your application that you found this role through Creative Access.