Benefits Advisor
Hours: 37 hours per week (part time & flexible working hours considered)
Salary: £24,916 per annum
Based: Hybrid - home, office and field based
Tenure: Permanent

At Age UK Nottingham and Nottinghamshire, our Advice team is here to make life easier for older and vulnerable people by helping them to get the financial support they are entitled to. From welfare benefit checks to supporting claims and challenging unfair decisions, we ensure people across our communities don’t miss out on what they need to live well.

We’re a team of paid staff working closely with dedicated volunteers to deliver advice over the phone and through home or community visits – wherever people need us most.

We’re looking for two new Advisors to join us, with a focus on supporting residents in Nottingham City. This is a rewarding role where every day you’ll make a direct, positive impact on people’s lives.

What you’ll be doing:
• Helping people maximise their income through benefits checks and advice
• Supporting people to complete benefit applications and, where necessary, challenge decisions
• Giving relevant information and signposting on other areas which impact on welfare benefits, such as social care, housing options, and local services

What we’re looking for:
• Someone with experience in welfare benefits or advice services (training provided to build on what you know)
• Great attention to detail, organisation and communication skills
• Ability to work both independently and as part of a team
• Flexibility to meet the changing needs of the service

As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.

How to apply
For full details please download an application pack from our website. Alternatively, please contact our Human Resources department for an application pack by email to recruitment@ageuknotts.org.uk or telephone 0115 8599 265.

Closing date: Monday 1st September 2025 at noon

Age UK Nottingham & Nottinghamshire promotes equality and diversity.
Registered Charity Number: 1067881