Bellman / Luggage Porter Are you ready to be the face of exceptional guest experiences? At Shangri-La, The Shard, we understand that first and last impressions are the key to creating lasting memories. As a Bellman / Luggage Porter, you'll play a pivotal role in ensuring our guests' stay begins and ends on the highest note. As a Bellman, you'll embody the essence of hospitality with your energetic and welcoming personality. You'll thrive in a bustling environment, efficiently managing the flow of guests arriving and departing from the hotel and restaurants. Valet services will be a part of your skill set, and you'll be comfortable handling a variety of vehicles. We're in search of a candidate with prior experience in a similar environment, someone who understands the significance of Forbes standards. Your appearance will be impeccable, and your motivation and positive attitude will shine through. You won't just be a part of our Front Office team; you'll be an integral part of the Shangri-La Group, committed to upholding our core values of humility, courtesy, respect, helpfulness, and sincerity. Join us in creating exceptional guest experiences at Shangri-La, The Shard. Be the smiling face that leaves a lasting impression, and be a part of our commitment to excellence in hospitality. What were looking for: Someone with a professional, pleasant, and welcoming manner Experience in a luxury, Forbes 5-Star Hotel preferred Flexibility, reliability, and adaptability Oral and written fluency in English Confidence in a fast-paced, high-expectations environment A positive attitude and interest in developing within the company An immaculate, professional appearance Clean and Current Drivers License About us: Shangri-La The Shard, London is our luxury, Forbes 5-Star hotel located in the Shard, Western Europes tallest building. We are the first elevated luxury hotel in the city, bringing our roots in Asian hospitality to the West. Our hotel offers 202 guestrooms and suites located throughout levels 34 & 52 of The Shard; with unparalleled views across London, the hotel features several signature dining venues & three river-facing event spaces. Located in London's most historic area, the hotel is nearby the financial hubs of the City and Canary Wharf as well as key tourist attractions such as Tate Modern, the Tower of London, St. Pauls Cathedral, Shakespeare's Globe and Borough Market. In joining the Shangri-La Hotel London, we will offer you an array of exclusive benefits and lifestyle options such as but not limited to: Competitive and generous pension contribution scheme 50% discounts in our exclusive award-winning luxury Restaurants and Bars CODE membership Complimentary dining whilst at work Complimentary dry-cleaning service for your work attire Annual season travel ticket loan to support you in your journey to work Staff rates at properties worldwide Exclusive discounts across London Bridge area via the Shard Card membership scheme Loyalty benefits- such as complimentary stays, monetary recognition for long service Investment in your personal development via our vast online Shangri-la academy courses Internal promotions and endless opportunities Unique cultural and engagement events across all teams Immediate enrolment onto our employee recognition platform moments of joy Financial recognition for introducing new successful team members into the hotel via our inhouse talent team Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.

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