Back of House Assistant Manager

59 Days Old

Located in the heart of Mayfair, The Arts Club is one of Londons oldest private members clubs and home to a community of members with a passion for the creative arts, literature, and business. F rom distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.
Job Introduction The Back of House Assistant Manager is responsible for leading the smooth and efficient delivery of all Back of House operations across the Club and Hotel.
Reporting to the Head of Back of House, this role provides daily leadership, guidance and operational oversight to BOH teams, ensuring exceptional standards of cleanliness, safety and organisation. You will play a key role in supporting our kitchens and outlets, creating a safe, well-maintained and high-performing environment that enables outstanding service for colleagues and members.
Key Responsibilities Lead the day-to-day Back of House operations, ensuring high standards and full Health & Safety compliance at all times

Oversee dish room, loading bay and kitchen utility functions to ensure efficient and uninterrupted service

Maintain exceptional hygiene and presentation standards across kitchens, staff facilities, canteen, changing rooms and refuse areas

Coordinate daily linen flow and operational requirements in partnership with outlet managers

Oversee the Employee Restaurant, ensuring consistent quality, availability and service standards

Plan and manage agency/contract labour in line with business needs and productivity targets

Drive Food Safety & Hygiene compliance, maintaining a 5-star Food Safety rating

Monitor equipment condition, report faults promptly and ensure correct and safe use of machinery and utensils

Prepare weekly orders for cleaning chemicals and materials, maintaining effective stock control

Manage inventory of tableware and operational equipment in collaboration with Health & Safety

Train, coach and develop Kitchen Porters in sanitation, safe equipment handling and chemical safety

Support labour, cost control and budget performance, understanding the departments impact on overall Club and Hotel financial goals

Build a positive, collaborative and accountable team culture

Act as a role model for professional behaviour, standards and service excellence

Work flexibly in line with operational requirements

About You
Were looking for a confident and hands-on leader who thrives in a fast-paced hospitality environment and takes real pride in high standards.
Youll be someone who:
Balances big-picture thinking with a practical, roll-your-sleeves-up approach

Leads by example and naturally motivates and develops others

Takes ownership of standards and isnt afraid to hold people accountable

Stays organised and calm under pressure, with strong attention to detail

Proactively solves problems and keeps operations running smoothly

Understands the importance of equipment care, safety and efficient ways of working

Builds strong, positive relationships across teams and departments

Brings energy, reliability and a collaborative team spirit to everything you do

What Were Looking For
Experience supervising or managing Back of House or kitchen operations within hospitality or hotels

At least 2 years experience in a fast-paced hospitality environment

Confident leadership and decision-making skills

Strong communication and organisational ability

Good working knowledge of Food Safety, COSHH and Health & Safety practices

Food Safety Level 2 (or willingness to obtain)

An understanding of risk assessments and safe working procedures

In return we offer fantastic rewards and benefits (T&Cs apply):
Private medical benefits via Medicash
Discount in over 800 retail outlets via Reward Gateway
Discounts on food & beverage in our restaurants and sister businesses
Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
Life assurance
Long Service Awards
An exciting range of learning and development programmes
Uniform laundry service
Opportunities for promotion and continual progression
Complimentary meals while on shift
Birthday Day Off
Employee Assistance Programme
Wellness Support
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.
Note:Recruitment agencies, we love what you do, but this time weve got it coveredso no need to call us. Thanks for understanding!
Your personal data will be processed in accordance with The Arts Clubs Employee Privacy Policy, available via the link.

TPBN1_UKCT
Location:
London
Job Type:
FullTime

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