AV Support Assistant/AV Specialist/Unified Communications Analyst

A fantastic opportunity has arisen for a AV Support Assistant/AV Specialist/Unified Communications Analyst to join our London based global law firm on a permanent basis.

AV Support Assistant/AV Specialist/Unified Communications Analyst

Summary:

Our clients IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients.

They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm.

The team is comprised of a globally-distributed group of Systems Analysts that receive work escalated from the Helpdesk and may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies.

AV Support Assistant/AV Specialist/Unified Communications Analyst

Key Responsibilities:

- Deliver an excellent experience to users of the firm's AV and video conferencing technologies. This includes meeting room technologies including hardware (screens, audio, Polycom components) and software (Teams, Zoom, Web-ex, and others) - Provide assistance or training to users and enhance the knowledge of our global Video Conferencing Advocates to ensure the smooth operation of AV technologies, including both r...