AV Field Service Engineer

1 Days Old

We are seeking a skilled and motivated Audio Visual (AV) Field Service Engineer to join our dynamic team. The successful candidate will be responsible for the installation, maintenance, and repair of a wide range of AV systems, including but not limited to video conferencing, digital signage, sound systems, and AV control systems. You will play a critical role in ensuring the highest level of service for our clients by providing on-site technical support and ensuring systems are running at peak performance.
Key Responsibilities:
Installation and Setup: Perform installation of AV equipment at client locations, ensuring systems are properly configured and meet project specifications. Troubleshooting and Repairs: Provide hands-on support for troubleshooting and resolving technical issues with AV systems, ensuring minimal downtime. Maintenance & Support: Conduct routine maintenance on AV systems to prevent technical issues and extend equipment life. Client Interaction: Act as the primary point of contact for clients in the field, offering exceptional customer service and professional communication. System Testing: Conduct tests and ensure AV systems meet performance standards before deployment. Documentation: Maintain accurate service records, including system configurations, troubleshooting logs, and maintenance schedules. Collaboration: Work with the project management team, engineers, and other field technicians to ensure successful project completion.Qualifications:
Experience: At least 2-3 years of experience in the AV industry, with hands-on field service experience in installation, troubleshooting, and maintenance of AV systems. Technical Skills: Proficient in AV equipment such as projectors, audio mixers, microphones, video conferencing systems, control systems, and other related technologies. Certification: AVIXA (CTS) certification or equivalent is highly desirable. Other relevant certifications are a plus (e.g., Extron, Crestron, or Biamp). Problem Solving: Strong troubleshooting skills with the ability to diagnose and resolve technical issues on-site. Customer Service: Excellent communication and interpersonal skills to engage with clients, understand their needs, and provide effective solutions. Driving License: Valid driver's license with a clean driving record (you may need to drive between client locations). Physical Requirements: Ability to lift and move AV equipment (up to 50 pounds), as well as work in various physical environments, including conference rooms, offices, and auditoriums.Preferred Skills:
Knowledge of networked AV systems and IT integration (e.g., video over IP, streaming protocols). Familiarity with control systems such as Crestron, AMX, or Extron. Basic knowledge of electrical systems and wiring. Experience in commercial AV installations, including meeting rooms, classrooms, and event spacesBenefits:
Competitive salary and performance bonuses. Health, dental, and vision insurance. Paid time off and holiday pay. 401(k) plan with company match. Company vehicle, mobile phone, and tools provided. Ongoing training and career development opportunities
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Location:
City Of London
Salary:
£45,000 - £60,000 /annum + Package
Job Type:
FullTime
Category:
Engineering

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