Automation Service Support Engineer

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Automation Service Support Engineer
Orion is collaborating with a prominent provider of processing solutions for manufacturing industries. With over 50 years of expertise, they supply a wide range of equipment and systems for various production processes. Their focus is on delivering flexible, reliable, and compliant solutions tailored to meet the specific needs of their diverse global customer base.
The Role of Automation Service Support Engineer
They are looking for an experienced Automation Service Support Engineer to become part of their team. In this position, you will deliver specialised technical support to their global customers for legacy machinery. Your main responsibilities will include diagnosing faults, troubleshooting issues, and providing remote technical solutions from the office.
Responsibilities of the Automation Service Support Engineer
Provide remote technical support to customers for legacy equipment, including fault diagnosis and troubleshooting of electrical, pneumatic, control, and instrumentation issues.
Assist Customer Service Managers and SMEs with technical advice on equipment upgrades and enhancements.
Prepare and present technical quotations for equipment upgrades.
Interface directly with customers in a professional, technical capacity to improve their experience.
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Location:
Eastleigh
Salary:
£55,000
Job Type:
FullTime
Category:
Customer Service & Support

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