Associate Director – Property Management

Team: Central London Offices

Reports to: Director – Surveying

Role Summary

My client is seeking an experienced Associate Director with strong Central London property management expertise to oversee a prestigious London estate. You’ll manage day-to-day operations, occupier relationships, service charge delivery, and compliance, ensuring high-quality service and smooth running of all building activities.

Key Responsibilities

• Lead the operational management of assigned properties, ensuring exceptional service delivery and occupier engagement.
• Oversee compliance, audits, statutory requirements, and documentation in line with my client’s policies, RICS/ISO standards, and legislative timelines.
• Manage service charge budgets, supplier performance, payments, and funding requests.
• Review leases and occupier obligations, managing licences, alterations, changes of use, and approvals.
• Partner with Building Consultancy and Sustainability teams on planned works, asset management, PPMs, and sustainability action plans.
• Implement customer experience initiatives to strengthen occupier satisfaction and community engagement.
• Lead team management, supporting performance, development, and alignment with my client’s values.
• Support onboarding/offboarding of instructions, including TUPE processes where required.
• Provide due diligence for acquisitions and portfolio changes.

Skills & Experience

• Strong estate management experience, ideally across major Central London assets.
• Excellent understanding of PPMs, compliance, CDM, leases, budgets, and service charge management.
• Confident communicator able to build strong relationships with occupiers, clients, service partners, and stakeholders.
• Proactive, organised, and solutions-focused, with strong written and verbal communication skills.
• Ability to manage multiple priorities, drive improvements, and foster a high-performance team culture.
• Innovative mindset with a commitment to continuous learning and sustainability.

Please give me a call to discuss (Sam) 07917 042 950.

Sam@varnomross.co.uk

I am a specialist General Practice recruiter with over 10 years’ experience in the industry. If this role isn’t for you but you’d like to discuss your options, I’d love to hear from you