Assistant Store Manager

New Yesterday

Join to apply for the Assistant Store Manager role at JD Sports Fashion. Company Overview Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms, with colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019, continuing to grow in the UK and internationally. Role Overview We are seeking a skilled Assistant Manager with strong leadership and communication abilities to guide the team toward achieving sales and KPI targets while providing unparalleled service. Responsibilities
Support the Store Manager in effectively running all store operations to ensure meeting or exceeding sales and KPI targets. Set clear sales goals and track performance while evolving processes to ensure continuous store growth. Create a positive team culture through recruiting, training and continuous staff development. Build a motivated and high‑performing team, increasing chances of store success. Analyse sales data and financial reports to make quick and well‑informed decisions alongside the Store Manager, responding to areas of opportunity operationally and commercially. Act as the point of contact for colleagues in the manager’s absence. Provide excellent customer service by addressing inquiries and resolving complaints professionally. Help manage day‑to‑day operations, including opening and closing procedures. Support cash management tasks such as processing transactions and reconciling tills. Participate in hiring, onboarding and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity.
Objectives & KPIs
Contribute to achieving or exceeding the store’s monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross‑selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction and engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget.
Skills & Experience
Previous supervisory or management experience in a fast‑paced retail/customer‑facing environment. Passion for retail and a good understanding of the latest trends and competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPIs. Experience in analysing KPI data to inform commercial decisions. Attention to detail and strong commercial acumen. Previous experience within visual merchandising is advantageous. Ability to promote JD Group values to internal and external stakeholders.
Benefits
Quarterly discretionary bonus schemes. Company discount of 30% off a wide range of products in‑store and online. Exclusive deals and discounts from partner businesses through the online benefits platform. Access to digital health and well‑being services. Health cash plans. Wide range of internal development courses and opportunities for professional growth. Access to apprenticeships & accredited qualifications (Earn while you learn – England only). Company sick pay scheme. Discounted gym memberships at JD Gyms. Life assurance. Access to colleague networks and volunteer opportunities. Employer engagement forums to influence positive change. Incremental holiday allowance. Staff discount on JD Group and other brands within the organisation.
Job Details
Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industry: Retail
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Location:
Newbury
Job Type:
FullTime

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