Assistant Service Manager in South/West Shrewsbury

Full-time admin hours (37.5 hours)

Salary £25,418.25 (Pay award pending)

Benefits of joining or team.

• Competitive pay
• High quality training- we provide all the training you need to deliver first class support;
• 28 days holiday in your first year, increasing to 33 day after five years and then 38 days after ten-years' service.
• Comprehensive induction programme including shadow shifts – which means you'll be fully supported to understand the role whilst getting to know the team and the people you will support
• Free and confidential counselling services for you and your family
• A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more
• Long service rewards starting at £100 increasing to £150 depending on length of service – we believe our staff are our greatest asset and we want to reward you for your hard work and commitment to Bethphage
• Contributory Pension scheme
• Development opportunities- we want to support you in your career in care, from becoming a mental health first aider, to career progression- from support worker to service manager, your development is our development
• Regular supervisions with your manager, team meetings and feedback
• Refer-a-Friend Award – earn £200 every time you successfully refer a friend and they complete their probation.
• Birthday recognition – an Amazon e-voucher every year
• Paid enhanced DBS certificate
• Access to the “Blue light Card” scheme that offers discounts to social care staff in a range of shops both online and on the High street

We have an exciting opportunity for an Assistant Service Manager to work across five shared supported living services in Shrewsbury.

The successful candidate will support the Service Manager to lead, manage, and develop staff teams, delivering outstanding, person-centred support to up to 15 individuals with learning disabilities and autism.

You will play a key role in promoting independence, supporting people to achieve their goals and aspirations, and ensuring services remain compliant, safe and of a high quality.

This is a full-time, off-rota position; however, some direct support may be required when needed to ensure continuity of care and a willingness to work flexibly to support your staff team.

You will be confident, organised and proactive with a supportive leadership style, bolstering your team with mentoring and supervision. You will be committed to Bethphage's values, policies and procedures, whilst maintaining compliance with regulatory, organisational and quality standards. With values driven support, placement planning, reviews and documentation, you will ensure high quality, person-centred support is delivered at all times. You will be focused on promoting independence and positive outcomes for the people we support.

About You:

Essential Requirements:

• Driver with UK manual licence for at least 1 year and own vehicle.
• Supervisory or previous managerial experience within Health and Social
• A strong understanding of Person-Centred Thinking and Planning
• Knowledge of Positive behaviour Support (PBS)
• A good understanding of compliance and quality control
• Level 3 Diploma in Health & Social Care (or working towards)
• Good IT skills including Eclipse and Care Planner
• Promote independence and daily living skills. xbpsjku
• Ability to work independently as well as part of a team
• Ability to work well under pressure and adapt to changing priorities

*Some of our roles require males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010

If you would like more information, please get in touch with our recruitment team by calling: or drop us an email at: .

Interview Date: 6th May 2026