Responsibilities

Ensure guests have an exceptional experience by managing interactions, addressing feedback, and creating a welcoming environment. Assist the General Manager in developing strategies to improve guest and team experiences. Promote collaboration by organising regular meetings and appraisals for the management team and front‑of‑house staff. Identify training and development opportunities for team members. Work with the General Manager and Head Chef to support talent development within the business. Be knowledgeable about our suppliers, products, and our brand. Collaborate with the kitchen team to maintain the quality of our dishes. Support with admin tasks, such as rota creation with the support of the General Manager. Ensure team training compliance is completed, in order for food safety regulations to maintain a 5‑star EHO rating. Oversee daily site maintenance issues, reporting and addressing concerns promptly. Flexibility to work varied shifts across 5 out of 7 days.

Qualifications

Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great head‑start. However, the appetite to learn, grow and be part of building the most exciting restaurant group in London is paramount. 3+ years working as an Assistant General Manager within a high‑volume London/City restaurant. Good knowledge and understanding of the current London food scene is desirable. A calm, collected approach to running busy services, with a sharp eye for detail, unshakable standards, and a commitment to team culture. Ready to bring creativity, commercial savvy and leadership expertise to an expanding group.

What's in it for you

28 days of annual leave, including bank holidays. Access to courses, resources and training to enhance your career. 50% discount at all our restaurants, plus complimentary staff meals during your shifts. Discounted dining at various local establishments near Super 8 Restaurants. Enhanced maternity leave, pension scheme, subsidised mental health support and a cycle‑to‑work scheme. Refer a Friend scheme – recommend someone to join Super 8 and receive a bonus! Opportunities for both international and national travel to visit suppliers and learn about sourcing ingredients and beverages. £300 contribution towards the purchase of a work laptop for all salaried staff members.

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