Assistant General Manager

38 Days Old

Join an adrenaline-fuelled, fast-growing leisure brand where no two days are ever the same!
Assistant General Manager - Ninja Warrior Adventure Park Southampton
Southampton, SO19 8NE
Full time, permanent (45 hours/week, on-site)
£33,085 per annum
Please Note: Applicants must be authorised to work in the UK
Step into an action-packed leadership role at Ninja Warrior Southampton, part of the prestigious Burhill Group - a nationwide collection of leisure and golf destinations known for delivering unforgettable, customer-first experiences since 1926.
This is your chance to become a key player in a high-energy, family-friendly venue where teamwork, development and big smiles come guaranteed.
The Role
As Assistant General Manager, you'll be at the heart of our operation - helping to shape an incredible experience for guests and supporting our team to perform at their very best. You'll get stuck into every part of venue life while driving performance, safety and commercial success.
What you'll be doing:
Delivering exceptional customer service across all areas of the venue
Leading, motivating and developing your team - rotas, coaching, reviews & more
Managing recruitment, onboarding and training to build a high-performing crew
Overseeing food & beverage operations with top-tier hygiene compliance
Championing health & safety and ensuring best practice at all times
Driving revenue and upselling through smart commercial decisions
Reporting KPIs, analysing performance and identifying improvements
Managing suppliers, catering, merchandise and purchasing within budget
Coordinating maintenance, checks and contractor support
Role-modelling our company values, mission and culture every single day
What's in it for you?
Joining Ninja Warrior Southampton means becoming part of a supportive, energetic and ambitious team within one of the UK's most respected leisure groups.
You'll enjoy:
Bonus scheme & performance incentives
50% off food & drink
Discounts on activities, golf, retail and leisure across the Burhill Group
Employee Assistance Programme for your well-being
Learning & development opportunities, including online training
Career progression within a nationwide organisation
Free or discounted meals, company pension, staff perks – and more!
Who We're Looking For
You're a confident, people-focused leader who thrives in fast-paced leisure, hospitality or customer-facing environments. You love creating amazing guest experiences and building positive, motivated teams. You'll bring:
2+ years' experience as a Duty Manager, Assistant Manager or similar
Strong operational and team leadership skills
Excellent communication, organisation and problem-solving abilities
A proactive, “can-do” attitude with great attention to detail
Ability to manage multiple tasks and make confident decisions
Experience with sales, marketing or P&L (desirable)
First Aid (preferred/required as applicable)
Ready to level up your career? Click Apply today!
Check your inbox for details on how to complete your application and upload any supporting documents.
Applicants must be authorised to work in the UK. No agencies please.
Suitable backgrounds: Assistant Manager, Deputy Manager, Duty Manager, Venue Manager, Operations Manager, Hospitality Manager, Front of House Manager, Customer Experience Manager, Leisure Centre Manager, Entertainment Venue Manager

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Location:
Southampton
Salary:
£30,000
Job Type:
FullTime
Category:
Management

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