Assistant Front of House Manager (Hiring Immediately)

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Job Description

Home Grown is not your typical Club – it’s where business meets unusual: entrepreneurs, investors and innovators converge to redefine what it means to network and connect.

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We are seeking a dynamic Assistant Front of House Manager to join our Reception Team.

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Why Home Grown?

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Unique environment: Home Grown is the first of its kind.

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Join our family: Become part of the lifeblood of our Club – we are not just a venue; we are a lifestyle.

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Career growth: Elevate your career within a renowned establishment, with opportunities for advancement and skill development.

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Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.

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Innovative atmosphere: Immerse yourself in the exciting energy of Home Grown.

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Your responsibilities:

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Service standards:

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● Deputise in the absence of the Front of House Manager.

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● Ensure you support the Membership community whilst providing a professional and friendly service throughout the House.

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● Work closely with the Head Housekeeper and Chief Engineer to ensure standards in the House are maintained.

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● Ensure guests are handled in a courteous and helpful manner.

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● Encourage and respond to guest feedback.

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● Maintain the confidentiality and security of all visitors and their guests.

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Team management:

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● To assist with team management and development whilst promoting a professional image with a caring and helpful attitude to ensure consistent and continual high service standards.

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● Develop your team and hold appraisals on Open Blend at least once per quarter.

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Business development:

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● Share ideas that may enable the achievement and surpassing of financial targets.

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Budget control:

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● Effectively manage our people systems (such as Fourth) and ensure rotas are kept up to date according to business levels.

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● Ensure accurate financial reporting, including bedroom revenue management, rate yielding, forecasting and sales opportunities.

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● Manage daily accounting, cash handling and credit procedures, ensuring the team adhere to them at all times.

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What do we offer in return?

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● A supportive and inclusive work environment where your contributions are valued.

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● Opportunities for career advancement and ongoing training.

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● Competitive salary, service charge and pension.

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● Private health insurance and Employee Assistance scheme.

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● Gym and retail discounts.

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● Full uniform.

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● Complimentary meals.

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● In-House experiences at both Home House and Home Grown.

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● Wagestream.

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If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!

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Welcome Home.

Location:
London
Category:
Retail

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