Assistant Facilities Manager - Head Office, Hemel Hempstead

Full Time | £38,000 per annum | 37.5 hours per week

Monday–Friday, 8:30am–5:00pm

Hybrid role: Support Office & site-based across the portfolio

At B&M Care, great care starts with great people.

For over 50 years, our family-run group has built award-winning care homes defined by Commitment, Connection and Compassion – our Three C’s.

B&M Care develops, constructs and operates specialist residential and dementia care homes. We strive for outstanding in our care delivery — and we apply that same standard to the environments we create: safe, compliant, comfortable and homely places where residents feel secure and supported.

We’re now looking for an Assistant Facilities Manager to join our Facilities Team, supporting the Facilities Manager across a diverse portfolio of 28 care homes and 18 tenanted properties located across Hertfordshire, Bedfordshire, Berkshire, Buckinghamshire, Northamptonshire and North London.

Your Benefits

• Competitive salary of £38,000 per annum

• Full-time, permanent position

• Flexible, supportive working environment

• Opportunity for progression within a growing organisation

• Ongoing professional development and support

• Pension scheme

• Holiday entitlement

• Statutory benefits

• Working for a values-led organisation focused on quality, safety and wellbeing

Your Role at B&M Care

This is a varied, hands-on role ensuring the smooth operation of hard and soft facilities services across care homes and tenanted properties. You’ll be part office-based from our Support Office in Hemel Hempstead and part site-based, helping oversee active works, maintenance and compliance.

Working closely with the Facilities Manager, you’ll help ensure high standards of safety, regulatory compliance, environmental performance and operational efficiency, supporting homes to deliver outstanding care environments.

,Main Responsibilities

• Support day-to-day facilities operations across the portfolio

• Assist in managing maintenance, repairs and servicing activities

• Help coordinate resources to ensure timely resolution of issues

• Assist with facilities-related projects across multiple sites

• Help manage contractors and local works

• Support negotiation and management of Service Level Agreements (SLAs)

• Assist with Planned Preventative Maintenance (PPM) contracts

• Support compliance with health & safety, statutory and environmental regulations

• Ensure properties meet required safety and compliance standards

• Contribute to maintaining safe, secure environments for residents, staff and visitors

• Raise purchase orders and maintain accurate records

• Support reporting, documentation and general facilities administration

• Assist with tracking compliance, servicing and maintenance schedules

• Liaise with care home teams, contractors and senior management

• Support effective communication to ensure repairs and servicing are coordinated efficiently

Essentials

• Previous experience in a facilities or related role

• Strong organisational, communication and problem-solving skills

• Ability to work independently and as part of a team

• Understanding of building trades and multi-disciplinary coordination

• Ability to prioritise workloads and remain calm under pressure

• Proficiency in Microsoft Office

• Full UK driving licence and access to your own vehicle

• Willingness to undertake a DBS check

• Flexibility in working hours and mobility across sites

• Alignment with B&M Care’s values of Commitment, Connection and Compassion

Desirable

• IWFM qualification(s)

• Experience supporting facilities projects or multi-site environments

• People management experience

If you’re an organised, proactive facilities professional who enjoys variety, responsibility and making a real impact on the environments where people live and work, we’d love to hear from you.

Apply today and become part of the B&M Care family – where great care truly starts with great people.