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Job Description

Job Title: Assistant Facilities Manager \n \nCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join the team located in Birmingham.\n\nRole Summary: \n\nManage and support the FMC (Facilities Management co-ordinators) ensuring rotas and work task are completed\nEnsure all vendors deliver services in line with the contractual obligations and expectations\nResolve any supplier issues directly with nominated vendors\nAssist / develop a working BCP solution with the CBRE and client team\nSchedule Monthly meetings with the client team to discuss, review and manage the vendors service levels\nNotate and report all findings in a monthly report\nRaise Purchase Orders on JDE and process / endorse client invoicing\nEnsure a working escalation process is in place and establish a rota for call outs with the team\nEscalate any emergencies connected with the facilities or equipment\nPrinciple point of contact for Colleagues in the London sites\nLiaise with FM vendors regarding service visits with assistance from the security Team\nEnsure office equipment is working and has sufficient supplies\nOffice inspections, recording any faults\nCarry out cleaning audits in conjunction with the cleaning Vendor\nAssist in keeping FM Location Operational Manual and Playbooks up to date\nEnsure a professional and courteous working relationship is maintained with the Landlords and their representatives in both buildings\nResponsibility for the continual development of the FMC\nSetting of targets and training for the FMC\nEnsure that all vendors passes are returned and that NDA's are completed and filed\nManage client expectations around cover for events and specific requirements, ensuring that all stakeholders are informed and that actions and responsibilities are fully understood by all\nIdentify any service shortfalls\nEnsure that all PPM's are carried out as scheduled\nManage the stock room, including stock levels\nManage the outsourced postal / courier service\n Experience Required: \n\nStrong proven experience in an FM or related services environment\nResponsible for multiple services at site level\nGood knowledge of Facilities Management SLA's / KPI's\nExperience in dealing with suppliers / contractors\nIT literate - Microsoft packages\nGood understanding of FM service contracts and negotiations\nStrong communicator with confident oral and written skills\nGood administration skills with an eye for detail\nStrong customer service ethic\nTeam player mind-set\nAbility to work to pressured deadlines and take on challenges when required

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