The Role Based at our modern offices in Haydock, Merseyside, this apprenticeship offers a fantastic opportunity to start your career in the energy and utilities sector. Youll support the validation, management, and reporting of client energy bills, learning how to identify errors, analyse data, and ensure accuracy across gas, electricity, and water invoices. With full training and support, youll gradually build an understanding of industry processes, systems, and terminology. Youll also play a role in developing and improving internal systems used to deliver a high-quality service to clients. Day to day, youll assist with reviewing billing data, highlighting discrepancies, and helping to resolve issues with suppliersdeveloping valuable analytical and problem-solving skills along the way.

What Youll Learn How energy billing works across gas, electricity, and water

How to validate invoices and identify errors

How to use Excel and industry systems to analyse data

How to communicate with suppliers and clients professionally

How to manage queries and support issue resolution

How to contribute to reporting and client account management

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