Application Support Engineer

1 Days Old

Application Support Engineer Hybrid Working Fareham, Hampshire We're looking for a driven Application Support Engineer to join my client and help deliver exceptional support for business-critical applications. If you enjoy problem-solving, working with clients, and collaborating with developers to deliver real solutions-this could be the role for you. What You'll Be Doing Providing technical support and resolving application issues within agreed SLAs * Troubleshooting and managing client tickets from start to resolution * Working closely with stakeholders, analysts, and developers * Communicating clearly with clients and delivering excellent customer service * Gathering requirements for system changes (RFCs) and supporting their delivery * Testing, documenting, and supporting application updates * Assisting with debugging and implementing improvements (training provided) * Contributing to team development and continuous improvement initiatives Skills Required Essential: Experience in application/software support Strong problem-solving and analytical skills Excellent communication (technical ? non-technical) High attention to detail and organisation Self-motivated with a willingness to learn <...
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Location:
Fareham
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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