App Project Coordinator

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Role Title: App Project Coordinator Location: Deeside UK *Role Overview* Coffee King Ltd is looking for a highly organised and proactive App Project Coordinator to support the delivery of our mobile applications, including our customer-facing app and internal Barista App. This role is focused on coordination, control, and delivery support. You will help ensure that app-related delivery activity is well planned, clearly documented, visible to stakeholders, and governed effectively. Strategic decisions, product ownership, and commercial accountability sit with senior business and technology stakeholders — you will operate under their direction and escalate risks and issues as needed. This role is ideal for someone who enjoys bringing structure, organisation, and momentum to complex delivery environments. *Key Responsibilities* *Project Coordination & Delivery Support* · Maintain integrated delivery plans, milestones, dependencies, and action logs · Coordinate app-related delivery activity, releases, and change initiatives · Track progress across internal teams and external suppliers, highlighting impacts early · Support change control by logging, tracking, and communicating approved changes · Ensure agreed delivery processes, cadence, and ways of working are followed *Documentation & Governance* · Maintain accurate and up-to-date delivery documentation, including plans, RAID logs, trackers, and change logs · Capture and document business requirements provided by stakeholders · Prepare governance packs, status reports, and review documentation for forums and stakeholders · Ensure documentation is auditable, consistent, and kept current *Vendor & Stakeholder Coordination* · Act as a central coordination point for third-party development partners and suppliers · Track supplier deliverables, actions, and dependencies · Support clear, timely communication between business teams, technology teams, and suppliers · Escalate delivery concerns, risks, or delays where required *User Experience (UX) & Quality Assurance* · Coordinate UAT cycles, coordinating stakeholders, test execution, and defect resolution. · Support user‑centred design principles by capturing feedback and escalating usability issues. · Analyse customer feedback, store feedback, and analytics to drive continuous improvement. · Ensure both applications consistently meet high standards of usability, stability, and performance. · Ensure finance and transaction-related requirements are clearly documented, traceable through delivery, and validated through UAT prior to release. *Reporting & Administration* · Produce regular delivery status reports · Maintain visibility of risks, issues, and dependencies · Support user‑centred design principles by capturing feedback and escalating usability issues *Competitor & Market Intelligence* · Support competitor analysis · Provide inputs and insights to inform roadmap discussions led by senior stakeholders *Cross-Functional Collaboration* · Work closely with Marketing on campaigns, push notifications, loyalty propositions, and brand alignment. · Partner with Operations to support store workflows and Barista App enhancements. · Engage Customer Service teams on issue trends and experience improvements. · Support Finance and Commercial with forecasting and performance insights. *Skills & Experience* *Essential* · Experience in a project coordination, delivery support, or PMO-style role · Strong organisational skills with excellent attention to detail · Experience maintaining delivery plans, trackers, RAID logs, and status reporting · Confidence coordinating work across multiple teams and stakeholders · Clear, professional written and verbal communication skills · Ability to manage multiple priorities and deadlines effectively · Comfortable working in agile or hybrid delivery environments *Desirable* · Experience supporting mobile app or digital product delivery · Experience working with third-party development partners or suppliers · Exposure to User Acceptance Testing (UAT) coordination · Familiarity with delivery and collaboration tools such as Jira, Confluence, SharePoint, or Microsoft Teams Job Type: Full-time Pay: £32,000.00-£35,000.00 per year Benefits: * Additional leave * Bereavement leave * Company events * Company pension * Employee discount * Free parking * Health & wellbeing programme * On-site parking * Private medical insurance * Store discount Ability to commute/relocate: * Deeside CH5 2NR: reliably commute or plan to relocate before starting work (required) Experience: * Mobile applications & Digital products: 2 years (required) Work authorisation: * United Kingdom (required) Work Location: In person
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Location:
Deeside
Job Type:
FullTime

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