Aftersales Supervisor
New Today
We have an exciting opportunity After Sales Supervisor based in Biggleswade for one of our clients on a full-time permanent basis.
Summary of the After Sales Supervisor role
Salary: £44,000 - £52,000 per annum
Location: Biggleswade
Type of Contract: Permanent
Hours: 42 hours Monday - Friday
Responsibilities of the After Sales Supervisor
Supervise Field Service Engineers' time and workloads, including opening/closing of jobs, processing timesheets and inspection reports.
Monitor the Engineer's time.
Ensure parts are returned, cleaned, labelled and documented correctly.
Communicate with Field Service Engineers, internal departments, suppliers and customers.
Coordinate the delivery of spare parts.
Ensure WIP and KPIs are met and maintained.
Organise subcontractors when supporting customers or engineers.
Manage the team, including conducting appraisals, return to work interviews and performance reviews.
Requirements for a successful After Sales Supervisor
Technical background within the plant, construction or agriculture industry.
Proven Supervisory experience within a similar role.
Experience managing and leading a team.
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- Location:
- Biggleswade
- Salary:
- £50,000
- Job Type:
- FullTime
- Category:
- Sales