Aftersales ManagerFranchised Motor Dealership - West MidlandsAftersales ManagerLocation: West MidlandsEmployment Type: Full-timeA well-established automotive dealership is seeking an experienced Aftersales Manager to lead a busy, high-performing service department. This role is ideal for a motivated professional who thrives in a collaborative environment where teams support each other and take pride in delivering exceptional results.About the RoleAs Aftersales Manager, you will be responsible for the overall performance and profitability of the Service Department. You'll drive operational efficiency, deliver an outstanding customer experience, and ensure the team achieves both volume and financial targets. The position offers scope to influence business improvement, raise departmental standards, and enhance the overall aftersales offering.Key Responsibilities:Lead, develop, and inspire the service team to meet business objectivesReview departmental performance and implement continuous improvement strategiesEnsure high levels of customer satisfaction and operational excellenceIdentify opportunities for innovation and process enhancementOversee departmental sales activity and introduce actions to improve resultsWhat We're Looking ForMinimum 2 years' experience as an Aftersales Manager within the automotive industryProven background in team leadership and performance managementSelf-motivated, enthusiastic, and able to inspire and influence othersHands-on, collaborative approach within a fast-paced environmentWhat's on OfferCompetitive salary and industry-leading benefits package33 days annual leave (including bank holidays), with the option to buy or sell leaveCompany carPension scheme & life assuranceStaff discounts on service, parts, and vehicle purchasesAccess to wellbeing, discount, and perks platformsOne paid volunteering day per yearOngoing training, development, and genuine career progression opportunitiesInterested? Apply in confidence today!Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.JBRP1_UKTJ