Aftercare Response Manager

9 Days Old

Join Reds10 – Where Quality and Innovation Meet At Reds10 , we’re transforming the construction landscape with our forward-thinking off-site building solutions. We’re proud of the buildings we create—and even prouder of the people who make it happen. We're now looking for an Aftercare Response Manager to join our growing team and help ensure our modular spaces continue delivering excellence long after handover.
About the Role As our Aftercare Response Manager, you’ll be the go-to person for resolving post-construction issues across our building projects. You'll manage and triage defects, coordinate with sub-contractors, maintain strong relationships with facilities management teams, and play a key role in continuous improvement efforts. Your work will directly protect Reds10’s reputation and help us deliver on our promise of quality and reliability.
What You’ll Be Doing Defect Management: Triage all reported issues, ensure they are logged accurately and coordinate with the operations team to get them resolved promptly. Customer Relations: Act as the primary point of contact for facilities management teams, ensuring issues are communicated clearly and resolved efficiently. Repairs Oversight: Work closely with sub-contractors and aftercare teams to manage maintenance and repair acti...
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Location:
London
Category:
Management & Consultancy

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