Citizens Advice Wirral is recruiting for full time advisers to provide advice to clients in a variety of ways including face to face, telephone and email. The adviser's role is to explore the client's issue and then provide information and advice relating to the client's options. We are a local charity assisting Wirral residents with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. We also actively work for change in the policies and practices of organisations that impact our clients. Our values shape how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality. Working for Citizens Advice Wirral has a range of benefits including: A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata) Agile working with both home and office-based days (role dependent) A contributory pension scheme Employee Assistance Programme To find out more and start your application please click apply. Closing date: 18th August 6pm. Interviews will take place w/c 1st September.