Advertising Operations Manager

Contract duration: 3 months

Location: London, UK (2 days onsite, 3 days WFH)

Job Description:

Owns account communication, initiates outreach to advertisers, reports on success metrics, drives advertising campaigns and handles inquiries

In this role, you will independently manage day-to-day operational processes for campaigns, working directly with advertisers, production partners, and internal stakeholders to coordinate onboarding, track deliverables, and troubleshoot technical workflows. You will also be responsible for maintaining process documentation and building partner resources that enable the program to scale.

The ideal candidate has a strong background in operations or project management, experience working with senior client stakeholders, and the ability to confidently manage complex workflows in a fast-paced environment.

Key Responsibilities:

- Manage operational delivery of campaigns across EU

- Lead partner onboarding and technical setup processes

- Track campaign timelines, deliverables, and milestones to ensure smooth, on-time execution

- Act as a key operational point of contact for production partners and advertisers, including liaising with senior stakeholders on onboarding and delivery requirements

- Own and maintain operational documentation

- Build and maintain the Partner Guide, providing clear, up-to-date resources for advertisers and production partners

- Monitor approval workflows, track SLA adherence, and proactively escalate risks

- Collaborate with internal teams to resolve technical and operational issues

- Support data collection and reporting to enable campaign performance tracking

Preferred Qualifications:

- Proven experience in operations or project management within advertising, media, content, or a related environment

- Strong organizational and project management skills with the ability to manage multiple campaigns and priorities simultaneously

- Excellent communication and stakeholder management skills, including experience liaising with senior client or partner stakeholders in an operational capacity

- Familiarity with digital content workflows, content management platforms, or asset onboarding processes is a plus