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Job Description - Administrator Repairs and Maintenance (251234)

Job Description

Administrator Repairs and Maintenance - (251234)

Description

Administrator - Repairs and Maintenance

Work Environment

Hybrid working; from home and our office in Belmont, Durham

Permanent, Full Time (37.5 hpw) Monday to Friday

Salary and Benefits

Salary £24,638 per annum plus Health Cash Plan and brilliant benefits!

Our Vision

Home a place where you belong

We have a brilliant opportunity for you to join our Repairs and Maintenance team as an Administrator. You’ll provide excellent administrative support, keeping systems up to date, driving productivity, and providing excellent customer service to support us in delivering a reliable repairs service.

Typical Day as an Administrator

• Ensure all systems contain accurate, real-time information such as maintenance works required on our customers’ homes and highlight where job volumes exceed available resources.
• Use our works order management and other systems to ensure all materials, equipment, and subcontractor orders are updated.
• Deliver high-quality work, whether providing general admin support or supporting scheduling teams to schedule work for our trade operatives.

Work here and make a difference in our customers' lives, working for one of the top ten Great Places to Work in the UK!

Candidate Requirements

• Previous administration experience, ideally in a fast-paced repairs and maintenance team, or good knowledge of repairs and maintenance if not.
• Good knowledge of/ability to use workforce planning systems.
• Attention to detail, organizational skills, ability to meet deadlines, and multitasking capabilities.
• Flexible approach, initiative, and judgment.
• Proficiency with technology and online systems.

Note: Due to current sponsorship limits, we cannot offer sponsorship to external candidates for this role. This is under review.

Our Team

Looking for a job where you truly belong? Bring your uniqueness, skills, and experience to deliver great results for our customers. Join our diverse team that supports each other and values individuality.

Job Details

• This is a hybrid role, working from our Belmont, Durham office and from home.
• Typical hours are 8:30 am to 4:30 pm, with flexibility to discuss other patterns.
• Use technology for system updates, admin support, online learning, and collaboration.

Our Values

We promote diversity and inclusion through internal networks and support systems, making Home Group a welcoming place to work.

Benefits

• 34 days leave, increasing to 39, plus time off for volunteering.
• Health cash plan covering dental, optical, prescriptions, and more.
• High street discounts, pension scheme with life insurance, and wellbeing support.
• Opportunities for career growth and development.

For reasonable adjustments during recruitment, contact recruitment@homegroup.org.uk.