Housing Administration Officer Loughborough Contract £12.68 per hour Our client is looking for an experienced Housing Administration Officer 2 days in the office, 3 days at home. Administer and progress damp, mould, and disrepair cases at Council owned accommodation to improve property conditions for tenants and defend disrepair claims successfully. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Administer systems and processes to record, track, action, and resolve damp, mould, and disrepair cases. Enquiries/ complaints in the provision of an efficient and effective service and having regards with dealing sensitively with issues in relation to vulnerable individuals. Work alongside colleagues and on-site technical officers and contractors undertaking surveys and delivering works, and the Council’s legal services section, to actively progress and resolve damp, mould, and disrepair issues. Support the delivery of initiatives to prevent damp, mould, and disrepair occurring at the Council’s housing stock. Support the effective management of contracts. Assemble and analyse data and produce management and performance information. Engage with customers, respond to queries and concerns, and support the management of complaints. The postholder will be required to undertake such other duties commensurate with the grade, and / or hours of work, as may be reasonably be required. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer