Account Manager

New Today

Salary: £35,000 – £38,000 + £4,000 Annual Commission Scheme + Company Car
Hours: 40 hours per week (08:30 – 17:30 core hours)
Location: Multi-site operational environment (onsite)
Contract: Permanent
Our client, a leading national provider of workforce and recruitment solutions, is looking to appoint an ambitious and driven Recruitment Manager to oversee a high-profile, multi-site operation. This is an excellent opportunity for an experienced leader who enjoys managing complex operations, developing high-performing teams, and delivering exceptional service within a fast-paced, high-volume environment. This role offers genuine scope to make an impact  not just managing day-to-day operations, but shaping performance, driving continuous improvement, and building strong partnerships with key stakeholders. If you are a confident operational leader with strong commercial awareness and a passion for delivering results, this could be the next step in your career.
Key Responsibilities
Leadership & Team Management
Provide strong, visible leadership across multiple operational sites
Manage, coach, and develop a team to achieve high levels of performance and engagement
Set clear objectives, monitor progress, and support professional development
Foster a positive, inclusive, and high-performing team culture
Lead by example, promoting accountability, resilience, and collaboration
Operational & Service Delivery Management
Take ownership of day-to-day operational performance across your cluster
Ensure workforce levels meet forecasted demand and service requirements
Manage resource planning, scheduling, and contingency planning
Drive service delivery standards to consistently meet and exceed KPIs and SLAs
Act as the escalation point for operational challenges and service issues
Ensure continuity of service during peak periods and operational pressures
Compliance, Governance & Risk Management
Ensure full compliance with all legal, regulatory, and contractual requirements
Oversee pre-employment screening, workforce documentation, and audit readiness
Monitor compliance with working time regulations and operational policies
Identify risks proactively and implement mitigation strategies
Maintain accurate reporting and documentation across operational systems
Performance & Continuous Improvement
Analyse operational data and management information to identify trends and opportunities
Drive efficiency improvements and process enhancements
Support business growth through proactive planning and service optimisation
Contribute to strategic planning and operational development
Deliver against financial targets, productivity measures, and performance indicators
What Makes This Role Attractive
This is not simply a supervisory role it is a hands-on leadership position with genuine responsibility and influence. You will be trusted to manage a complex, high-volume operation while developing your team and driving measurable performance improvements. The role offers strong visibility, autonomy, and the opportunity to build leadership capability within a nationally recognised organisation delivering essential workforce solutions.
This position would particularly suit someone who enjoys:
Leading teams in fast-paced operational environment
Managing multiple sites or functions
Taking ownership of performance and service delivery
Driving change and continuous improvement
Working closely with senior stakeholders
Making decisions and solving problems in real time
About You
You will likely have experience in one or more of the following environments:
Recruitment or workforce management
Logistics or distribution
Operations or service delivery
Manufacturing or industrial settings
High-volume staffing environments
Multi-site operational management
Essential Skills & Experience
Proven experience managing teams within a fast-paced operational environment
Experience overseeing multi-site or high-volume operations
Strong leadership and people management capability
Excellent stakeholder and relationship management skills
Strong organisational and planning skills
Commercial awareness and performance focus
Ability to manage competing priorities and operational pressures
Sound understanding of compliance, governance, and operational standards
Confident decision-maker with strong problem-solving ability
Resilient, adaptable, and results-driven approach
If this sounds like a role for you then apply here for a confidential chat
Apply
Location:
Glasgow
Salary:
£36,000 - £38,000 /annum
Job Type:
FullTime
Category:
Personnel/Recruitment

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