Account Manager

New Yesterday

Job Description


Account Manager

?? Ashford, Kent
?? 1 day WFH + 1 day onsite + remote/office flexibility
?? Salary + Monthly Bonus + Benefits


About the Role

We're looking for a confident and people-focused Account Manager to take ownership of a large client within the manufacturing sector.

This role combines end-to-end recruitment, client relationship management, and HR-focused workforce support, with only one weekly visit to the client site.

If you enjoy managing relationships, working independently and delivering high-volume recruitment, this is a great opportunity.


What You'll Be Doing
Client Management
  • Build trusted relationships with key stakeholders.
  • Lead monthly client review meetings and provide ongoing performance updates.
  • Visit the client site once per week to maintain visibility and understand operational needs.

Recruitment & Fulfilment
  • Manage all recruitment independently.
  • Source, screen and onboard candidates for industrial and logistics roles.
  • Maintain a strong, compliant talent pipeline.
  • Monitor fulfilment levels and proactively address risks or shortages.

Workforce Engagement & HR Support
  • Communicate regularly with the workforce, even when remote.
  • Handle attendance, RTWIs, investigations and basic ER activity.
  • Promote safe working practices and support positive engagement.

Administration & Reporting
  • Process accurate timesheets and weekly payroll information.
  • Maintain compliant workforce and HR records.
  • Produce MI covering fulfilment, attendance and retention.
  • Follow client processes and compliance standards.

What We're Looking For
  • Experience in recruitment, HR or workforce management.
  • Strong communication and relationship-building skills.
  • Confident managing sensitive conversations.
  • Highly organised with excellent attention to detail.
  • Able to manage high-volume recruitment independently.
  • Full UK driving licence (weekly site visits).

Benefits
  • Competitive salary + monthly bonus
  • 24 days' holiday (rising to 27) + birthday off
  • Option to buy additional holidays
  • Private medical, dental and wellbeing benefits
  • Pension with increasing contributions
  • Early-finish Fridays, volunteering days & exclusive discounts
  • Supportive and inclusive culture with genuine career development

About Us

Manpower is a global leader in workforce solutions, recognised as one of the world's most ethical companies for 16 years. We're committed to creating an inclusive workplace where everyone can thrive.


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Apply
Location:
Ashford
Job Type:
FullTime
Category:
Business

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