Account Manager – Delivery & Partner Performance

Lean Kitchen Network

London (Hybrid)

At Lean Kitchen Network, we build food brands that scale.

We partner with operators across the UK to run brands inside 300+ kitchens, trading across delivery platforms like Uber Eats, Deliveroo and Just Eat, as well as on-site in pubs, hotels, universities and travel hubs.

We’re looking for an Account Manager – Delivery & Partner Performance to help our kitchen partners succeed — improving performance, solving operational challenges and unlocking growth across our brands.

You’ll work directly with operators across pubs, restaurants, hotels and delivery kitchens, helping them optimise how our brands trade and scale.

Lean Kitchen Network is a venture builder behind some of the UK’s most commercially successful and culturally relevant food brands. We take ideas people obsess over and turn them into brands that perform at scale.

We push flavour, challenge outdated restaurant models, and engineer growth through ruthless operational execution.

We partner with global names like Doritos, Heinz and PepsiCo, and our brands now operate in 300+ kitchens across the UK and are scaling fast.

The Role

You will manage a portfolio of partner kitchens across a defined region, helping them succeed across delivery platforms while ensuring our brands are executed to a high standard.

This is a front-line, high-impact role where you’ll work closely with operators to improve how kitchens trade — identifying opportunities, solving operational challenges and helping partners grow.

You’ll spend your time working directly with partners, analysing performance data, and collaborating with internal teams to ensure our brands deliver great food, strong customer experiences and strong commercial results.

We’re looking for someone who is energised by working with operators, enjoys solving problems, and wants to make a visible difference across the partner network.

What You’ll Do

Manage Partner Performance

• Manage a portfolio of kitchen partners across the UK
• Monitor key performance metrics including sales, availability, ratings and operational execution
• Identify issues quickly and work with partners to improve results

Improve Delivery Trading

• Help partners optimise menus, operations and availability on delivery platforms
• Identify opportunities to improve sales and delivery performance
• Work with Brand and Marketing teams to support promotions and growth initiatives

Build Strong Partner Relationships

• Act as the main point of contact for your partner kitchens
• Work closely with operators and kitchen teams to support their success
• Build strong, trusted relationships across the partner network

Support New Launches

• Help onboard new partner kitchens launching Lean Kitchen Network brands
• Ensure sites are operationally ready and set up to succeed

Use Data to Drive Improvements

• Analyse delivery and trading performance across your accounts
• Turn insights into practical actions that improve results

What We’re Looking For

This role is ideal for someone who understands food delivery and kitchen operations, and enjoys helping operators improve performance.

You might currently work in hospitality operations, delivery platforms, franchising, or account management within food businesses, and be comfortable working directly with operators while using data to guide decisions.

Candidates often come from:

• Delivery platforms like Deliveroo, Uber Eats or Just Eat
• Multi-site restaurant or hospitality groups
• Dark kitchen or virtual brand operators
• Franchise or licensed brand networks
• Operators who have run kitchens that trade heavily on delivery

We’re looking for someone who:

• Understands how delivery platforms work and what drives performance
• Is comfortable analysing metrics and identifying opportunities
• Enjoys building strong relationships with operators
• Is organised and able to manage multiple accounts simultaneously
• Is commercially minded and motivated to improve results

Experience with delivery metrics such as availability, customer ratings, end-to-end time and menu performance is helpful, but not essential.

Most importantly, you’re curious, proactive and motivated to help partners succeed.

Why Join Lean Kitchen Network?

• Work with globally recognised brands like Doritos, Heinz, PepsiCo and Twisted, operating across 300+ locations nationwide
• Be part of a fast-growing business scaling rapidly across the UK, with real momentum and ambition
• Join a team that is ambitious, collaborative and genuinely passionate about food, brands and performance
• Take on a hands-on role with real impact, working directly with operators to improve performance and grow businesses

What you’ll get:

• Competitive salary, with strong opportunities to grow as the business scales
• The chance to develop quickly in a high-performance environment, gaining exposure across operations, brand and commercial functions
• Private medical insurance (Vitality Health)
• Hybrid working (London-based with flexibility)

You’ll be part of a team that moves quickly, takes ownership, and gives people the opportunity to learn, grow and make a real impact early.

If you want to be part of a business that’s scaling fast, solving real problems, and building brands people actually care about — you’ll fit right in.