Location: Hammersmith, London (Hybrid working, 3 days a week in the office)Hours: Full-time, 35 hours per week About Us At Brook Green Supply, we are an independent B2B energy supplier supporting the UK’s most complex industrial and commercial energy consumers. We specialise in tailored supply contracts, risk management solutions, and data‑led insights that help our clients navigate a rapidly changing energy landscape and transition towards a more sustainable future. Why this role matters The Account Manager Coordinator plays a critical role in supporting our TPI and Direct Sales channels. Acting as a key point of coordination between internal teams, TPIs, and customers, you will help ensure tenders, onboarding, and client queries are handled accurately and efficiently. You’ll also act as a trusted point of contact in the absence of Account Managers, helping maintain service continuity and strong client relationships. This is a varied, fast‑paced role offering excellent exposure to the commercial side of the energy market, hands‑on learning and clear opportunities for progression within the business. What you’ll do

Manage the tendering process for the TPI Sales & Direct Sales channels, this includes vetting customers in line with target market and credit guidelines. Accurately log tenders in line with KPIs on our CRM systems and communicate key requests to the relevant teams. Identify any query anomalies in tender data with clients and assist Account Managers by obtaining better quality data. Maintain high standards of accuracy when setting up tenders, pricing, and contract documentation, ensuring all details are correct before submission. Onboard all new clients accurately to ensure a smooth transition to post‑sales teams. Liaise with the Commercial and Operations departments on tender and contract queries. Create and issue contract offers in the absence of the Account Manager and where necessary support the Account Manager in obtaining price feedback. Maintain a high level of responsiveness on the sales line by answering all incoming calls promptly, meeting service‑level expectations while managing queries and escalating issues where required.

What we’re looking for

Experience in a corporate customer facing role. Proven experience in building and maintaining strong client relationships. Experience working collaboratively in cross‑functional teams. Exceptional written and verbal communication skills. Detail‑oriented with strong organizational and time‑management skills. Ability to identify opportunities for improvement and implement effective solutions. Proficient in using relevant software tools, including Microsoft Office suite and industry‑specific platforms. Proactive and self‑motivated to work alone and as a part of a wider team.

Why you’ll love working here This role offers real opportunities for growth, collaboration, and impact. You will work closely with experienced industry professionals in a supportive environment that values initiative, development, and teamwork. You will also have the flexibility to balance office collaboration with independent working time. Benefits

25 days annual leave plus Bank Holidays Flexible working arrangements Private health care Company pension scheme Life and medical insurance, eyecare scheme Employee Assistance Programme Cycle to Work scheme Family‑friendly policies Recruit and Reward scheme Access to Perkbox benefits platform

A note from us Even if you don’t tick every single box, we would still love to hear from you. If you bring enthusiasm, curiosity, and a willingness to learn, we will support your growth and help you succeed. Questions If you have any questions about the role or the recruitment process, our team will be happy to help. If you require any specific accommodations during the interview process, please let us know and we will do our best to support you. #J-18808-Ljbffr