Location: Warwick (Hybrid) Salary: £32,000 - £39,000 plus benefits

Are you a confident and motivated Commercial Account Handler looking to join a growing, people-focused insurance broker? This is an excellent opportunity to join a forward-thinking team that values autonomy, professional development, and genuine work-life balance.

The RoleAs a Commercial Account Handler, you will play a key part in delivering a first-class service to clients, supporting Account Executives and managing your own renewals and mid-term adjustments. You'll work across a range of commercial policies — from manufacturing and contracting to property and combined risks — ensuring every client receives expert advice and tailored protection.

Key Responsibilities:

Provide accurate quotations through the Acturis system Conduct full market exercises and prepare presentations for insurers Handle mid-term adjustments, renewals, and policy updates Deliver excellent customer service and advice throughout the policy lifecycle Identify opportunities to upsell and cross-sell suitable products Support Account Executives and Business Development Managers with client relationships Ensure all activities comply with FCA and company standards This role offers a balanced mix of renewals and client servicing, with around 95% renewals and a small proportion of new business activity.

About YouYou'll be an experienced, proactive handler who thrives in a collaborative, professional environment.

We're looking for someone who is:

Confident and outgoing with a "pick up the phone" mentality Self-motivated, with strong attention to detail Experienced in commercial insurance Familiar with Acturis (advantageous, not essential) Able to manage multiple tasks while delivering an excellent client experience What's on Offer Salary: £32,000 - £39,000 (depending on experience) Hours: 8am - 5pm (Hybrid working after probation) Lunch provided on-site Quarterly bonus Company car/car allowance Holidays: 22 days + 8 bank holidays, with the option to buy up to 8 extra days Pension: 3% employer contribution Parking: Free on-site parking and EV charging points Bonus Scheme: Annual GBS bonus Healthcare: Full medical, dental, and optical cover (post-probation) Additional Benefits: Annual charity day LinkedIn Learning access and ongoing training Clear progression pathway Supportive, motivational leadership with genuine autonomy Hybrid working available post probation