Location: West Midlands

Employment Type: Full-time, Permanent (Hybrid)

Salary £27,000

Job Overview

We are recruiting on behalf of a well-established events and creative communications agency seeking an experienced Account Executive to join its Midlands-based team.

This role offers the opportunity to work with a broad range of clients, including recognized brands, supporting the delivery of large-scale event and content projects while also managing smaller projects independently. It is ideally suited to someone with agency or event production experience who enjoys a varied, fast-paced environment.

Key Responsibilities

Project Support – Large Projects

• Support the account team in delivering complex event and creative projects
• Take and interpret client briefs, translating requirements clearly for internal teams
• Assist with the delivery of content solutions including video, presentations and animation
• Complete project documentation in line with ISO9001 standards
• Provide on-site event support where required

Project Management – Smaller Projects

• Take full responsibility for the end-to-end delivery of smaller projects
• Manage client briefs, timelines and internal coordination
• Support budget control and financial reconciliation alongside the Account Director
• Liaise directly with clients, suppliers and internal departments

Creative & Content Development

• Participate in creative meetings led by senior team members
• Organize and facilitate project meetings for assigned accounts
• Source and brief external producers, freelancers and internal creative support
• Assist with creative development for event, video and content-led projects

Financial Management

• Support quote preparation, budget tracking and reconciliation
• Manage full financial delivery of smaller projects in line with agreed margin targets
• Maintain accurate project costings and financial records

Client Relationship Management

• Build and develop strong relationships with new and existing clients
• Communicate clearly and professionally throughout the project lifecycle
• Take ownership of day-to-day relationships with junior and mid-level client contacts

New Business & Business Development

• Prepare and present proposals and pitch documentation for smaller opportunities
• Support the wider account team on larger-scale pitches
• Participate in pitch teams where appropriate

Health, Safety & Compliance

• Complete event-specific Health & Safety documentation
• Liaise with external Health & Safety advisors as required
• Undertake relevant Health & Safety and First Aid training when necessary

CRM & Internal Systems

• Maintain accurate and up-to-date CRM records for clients and suppliers
• Update contact details, notes and supplier rate information

Culture & Team Contribution

• Actively promote company values and positive behaviours
• Engage collaboratively with colleagues and contribute ideas
• Take part in team meetings, activities and wider business initiatives

Essential Skills

• Strong written and verbal communication skills across varying levels of seniority
• Excellent organizational skills with strong attention to detail
• Ability to manage pressure and multiple priorities
• Proactive and autonomous approach with clear ownership of tasks
• Flexible and adaptable in a fast-moving environment
• Creative mindset with the confidence to challenge ideas

Experience & Requirements

• Previous experience in event production, agency or creative project delivery
• Client-facing experience and project coordination exposure
• Comfortable with regular UK travel and occasional international travel
• Full UK driving license and access to a vehicle (essential due to office location and travel requirements)
• Confident working as part of a team and seeing projects through to completion
• Strong IT and systems literacy

Why Apply?

This is a strong opportunity to develop your career within an established events and creative agency, gaining hands-on experience across high-quality client work, event production and creative delivery, while working in a collaborative and supportive team environment.

Ready to take your next step?

Please get in touch with me, Tom Barnard if this position sounds of interest.

I am a consultant at mustard with a specialist approach to creative recruitment.

For more info on this role or to chat about other options call mustard on 07537 101324 or email: tom.barnard@mustardjobs.co.uk

More roles can be found at www.mustardjobs.co.uk/jobs and other snippets at www.mustardjobs.co.uk don't forget we are a recruitment agency and not the end hirer.

mustard is a creative recruitment consultancy and is committed to fostering an inclusive and diverse workplace. We encourage individuals of all backgrounds, experiences, and perspectives to apply. Our recruitment process is free from discrimination and bias and we welcome the opportunity to work with you. If you require any accommodations during the application process, please let us know. We appreciate the unique skills and experiences each candidate brings, and we are dedicated to creating an environment where everyone feels valued and respected.