Account Executive

Chippenham

Circa £30,000 + Company Bonus

Hybrid Working

Are you a customer-focused professional with strong administrative skills and a proactive mindset? Join a dynamic team and play a key role in delivering exceptional service to our valued clients.

About the Role

As an Account Executive, you will support the Strategic Account Manager in managing a shared customer portfolio while taking direct ownership of your own dedicated customers. This is a fantastic opportunity to build relationships, resolve queries efficiently, and contribute to revenue growth in a fast-paced, supportive environment.

Responsibilities – Account Executive

Support the Strategic Account Manager on the shared customer portfolio and hold direct responsibility for your own portfolio of customers Personally host and lead customer meetings as required, including ad-hoc sessions Assist with customer reporting and manage query resolution Support revenue reporting and chase customer authorisations where necessary Liaise and collaborate fully with internal departments to resolve customer queries, escalations, or issues – taking ownership as appropriate Manage customer complaints in line with company SLAs and policies

Prepare management reporting packs and supporting documentation (e.g., accident history letters, service history information) Schedule customer telephone conferences as needed Provide flexible support for any additional business tasks Experience & Qualifications – Account Executive

Strong customer service skills with a positive, can-do attitude and professional approach Good general education with excellent analytical, verbal, and written communication abilities First-class administrative skills, including high levels of accuracy and attention to detail Highly numerate and literate, confident in creating, interpreting, and explaining statistical data, business reports, quotations, and proposals Competent in Microsoft Word, Excel, and Outlook (Intermediate level) with the ability to quickly learn new software applications Knowledge of fleet management is advantageous, but full training will be provided Benefits – Account Executive

Company Bonus 3x Death in Service 26 Days Holiday + Bank Holidays Medicash Hybrid Working Pension (Matched to 5%) Free fresh fruit Employee Assistance Programme On-site Massages & Yoga Discounted gym memberships Access to flu vaccinations Mental Health First Aiders / Mental Health Employee Champions Free eye examinations For more information on this role, please contact Andy Haddon on (phone number removed), or send a copy of your CV to (url removed)

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Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Ideal background / Previous roles may include: Client Liaison, Account Manager, Account Coordinator, Client Services, Relationship Manager or Account Executive

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors