Account Engagement Lead, Global Media Operations
2 Days Old
Company Description
OVERVIEWPublicis Groupe is one of the world’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals.. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we’ve invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world.
Job Description
Publicis Groupe is seeking a strategic and results-driven Account Enagagement Lead to support the continued success and expansion of our top 40 global media accounts. This role is central to our global media operations, combining strategic planning, client development, and operational delivery to drive measurable growth and long-term client value.
As the Account Engagement Lead, you will be responsible for leading the annual and mid-year media growth planning process, managing client health programs, and supporting strategic account development. You will work closely with senior media leaders, client teams, and operational experts to identify growth opportunities, address capability gaps, and ensure the successful deployment of solutions across global markets.
This is a high-visibility role that requires a balance of analytical thinking, stakeholder management, and operational execution.
Responsibilities
- Lead the global media growth planning program, including strategy development, capability assessments, and opportunity tracking
- Deliver actionable insights through data analysis to inform strategic decisions and enhance client retention
- Manage the Publicis Pulse client health survey across top global accounts, summarizing feedback and recommending improvements
- Oversee the global media client community, including content development, knowledge sharing, and thought leadership resources
- Support strategic account management, including solution design, scoping, pricing, and delivery oversight
- Coordinate with global operations and product teams to ensure timely and effective implementation of solutions
Qualifications
- Strong background in media strategy, client leadership, or consulting within a global or multi-market context
- Proven ability to lead strategic planning and performance review processes
- Excellent analytical skills with the ability to translate data into clear, actionable insights
- Strong communication and stakeholder management skills, particularly with senior clients and internal leadership
- Experience managing complex projects across multiple teams and time zones
- Familiarity with tools such as SharePoint, survey platforms, and data visualization tools is advantageous
Additional Information
Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).
#LI-KS1
#J-18808-Ljbffr- Location:
- London, England, United Kingdom
- Salary:
- £100,000 - £125,000
- Job Type:
- FullTime
- Category:
- Management & Operations
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