Accommodation advisor

New Yesterday

Job Title: Accommodation Advisor
Salary: £19.00 ltd per hour (umbrella rate) equivalent to £14.90 per hour PAYE
Hours: 18.75 hours per week
Location: Hybrid working, Staffordshire and Stoke probation offices and home

Requirements:

Full UK driving licence and access to a vehicle (travel across probation offices and custodial settings required)
Enhanced DBS (adult workforce) and L1 prison clearance
Role Overview:

Work in partnership with the Prison and Probation Service to support individuals in custody and the community with their housing needs. Manage a caseload, conduct assessments, and develop tailored action plans to help clients secure or sustain accommodation.

Key Responsibilities:

Assess client needs and create SMART action plans
Support individuals to find, maintain, or exit accommodation
Liaise with local authorities and partner agencies
Provide basic budgeting advice and wider support
Deliver support to individuals and groups, face-to-face
Person Specification:

Strong communication and organisational skills
Solution-focused, proactive, and non-judgemental approach
Ability to manage a busy, people-focused workload
Good IT skills (MS Office, including Excel and databases)
Desirable Experience:

Background in criminal justice, housing, or related sectors
Knowledge of homelessness legislation (training provided)
Additional Information:

Open to candidates with transferable skills
Inclusive employer welcoming applicants from all backgrounds, including those with lived experience of the criminal justice system
If you are interested in this role, please contact Andy at Service Care Solutions on (phone number removed) or email (url removed)
Apply
Location:
Stoke-On-Trent
Salary:
£19 /hour
Job Type:
FullTime
Category:
Public Sector

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