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Job Description

The Environment Agency is fully committed to having an inclusive workforce to reflect the communities we serve. We seek diversity, embrace it, and live it, for the benefit of our staff, communities, and environment.

We are looking for a highly motivated individual to work with our technical lead and team to manage the waste exemptions regime. Waste Exemption (WEX) charges were implemented on 1 July 2025. WEX charges will bring environmental, regulatory, and business benefits but will also increase workload in E&B. We need to establish WEX on a sustainable footing and manage it like other chargeable regimes.

You will:

• Manage WEX income, business planning, and resourcing. Brokering organizational priorities, measuring, and tracking performance.
• Collaborate with our Ruby Digital Team on developing and enhancing our online registration service, national customer contact centre, and payment centre.
• Coordinate with Defra, NRW, trade bodies, and networks to align policy development with operational delivery.
• Support exemptions reform at key milestones and help build resilience within the WEX team.

Ultimately, you will own all aspects of WEX, supporting the wider team’s work and priorities.

The team

You will join our national Waste Treatment and Transfer team, including leads on biowaste, non-hazardous and hazardous waste, metals, fire prevention, and waste exemptions.

We promote a positive, inclusive, and supportive culture where everyone feels valued. We leverage evidence, expertise, engagement, and innovation to deliver, influence policy, and secure resources.

Experience/Skills Required

• Ability to work effectively with diverse backgrounds and encourage diversity in work.
• Knowledge of waste regulation from an operational perspective.
• Understanding of the current regulatory system, its strengths, and weaknesses.
• Business management skills.
• Proven track record of delivering outcome-focused work.
• Ability to meet deadlines and work under pressure.
• Experience of collaborative work to achieve goals.

Development opportunities and training will be provided.

Contact and additional information

Flexible/hybrid working location with an EA Office base. Some travel and overnight stays may be required. Please read the Candidate/Additional Information Pack for details.

Queries: methane.action@environment-agency.gov.uk

Applications are assessed via competency questions. Interviews via MS Teams within two weeks of closing. If you agree to be on a reserve list, your details will be kept for 6 months for potential other roles.

Competencies include:

• Influences and Persuades Others: Present convincing cases to gain support.
• Shapes organisational approach & delivery: Find and implement solutions effectively.
• Delivers Results Through Others: Coordinate team efforts to deliver outcomes.

Note: The Environment Agency is not part of HM Civil Service; employment does not include civil service benefits. We support flexible working, including job share, and guarantee interviews for applicants with disabilities meeting minimum criteria.

As a Non-Departmental Public Body, we use government frameworks for recruitment. For support supplier info, visit: https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other