Situated in the heart of Central London, just moments from Piccadilly Circus, The Gallery is an elegant breakfast restaurant within the iconic Hotel Café Royal a luxury 5-star destination known for timeless sophistication and impeccable service. Serving breakfast daily from 7:00am to 11:00am , The Gallery offers an exceptional start to the day in a serene and refined setting. After breakfast, the space transitions into a tranquil lounge for hotel guests ideal for informal meetings, quiet reflection, or remote working. We are currently seeking a passionate and skilled Waiter to join our breakfast team, ensuring every guest enjoys a dining experience that matches the prestige and quality of our hotel. The Role: As a Waiter in the Gallery, you will be responsible for delivering an exceptional guest experience by offering attentive, personalized service. You will work closely with our team to create a warm and welcoming atmosphere, ensuring that every guest enjoys a memorable dining experience. We are looking for team members who are flexible to work different shifts throughout the week. Key Responsibilities: Greet guests warmly and guide them through the menu, offering recommendations and upselling when appropriate. Take orders accurately and communicate them to the kitchen team efficiently. Serve food and beverages in a professional and friendly manner, ensuring high standards of presentation and service. Attend to guest needs promptly and professionally, addressing any special requests or concerns to ensure guest satisfaction. Maintain cleanliness and organization of the dining area, ensuring tables are set up and cleared efficiently. Collaborate with the kitchen and bar teams to ensure smooth and coordinated service throughout the day. Process payments accurately and provide a seamless experience for guests from arrival to departure. Stay informed about the menu, daily specials, and any changes to ensure knowledgeable service. Uphold the hotels high standards and contribute to a positive and professional working environment. Requirements: Previous experience as a waiter in a luxury hotel or high-end restaurant. Excellent communication skills and a passion for delivering exceptional customer service. Strong attention to detail and ability to multitask in a fast-paced environment. Positive and professional attitude with a team-oriented mindset. Flexibility to work various shifts, including mornings, evenings, weekends, and public holidays. Knowledge of allergens and dietary requirements is highly advantageous The benefits: Pay of up to £32,000 including service charge Access to heavily discounted friends and family rooms rates Two complimentary rooms nights per year (after 1 year of employment) Up to 50% colleagues discount in all our food and beverage outlets Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments) Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January) Christmas celebrations, including colleague lunch, childrens party and Christmas gift Automatic membership of the companys life assurance scheme from day one Generous discounts on retail and dining in Central London through the West End Club app Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments A variety of external benefits including gym discounts and free eye tests Cycle to work scheme and season ticket loan A wide range of both internal and external training and development programmes to support all of our colleagues career progression The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday

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