VNA (Warehouse) First Line Manager
New Today
you will be responsible for the following as Warehouse First Line Manager (VNA): Lead, motivate and develop the VNA team (Team Leader & Drivers), ensuring high performance, engagement and adherence to company policies. Plan, forecast and monitor daily, weekly and monthly VNA operations to achieve targets, KPIs and organisational objectives. Collaborate with internal departments and external partners (e.g., Linde Material Handling, Krber, Jucie, Renovotec) to ensure smooth operations and effective issue resolution. Analyse performance and process data (using Excel, Plancise etc), identify trends, and proactively drive improvements and opportunities for optimisation. Oversee the management of MHE licences, maintain fleet records, ensure accurate and timely data via fleet management system and ensure highest standards of housekeeping. Convey clear and accurate information across the operational team via correct communication channels; support audit counts, third-party relations and data requirements. Lead change initiatives from planning, testing through implementation, embrace continuous improvement and challenge existing processes. Manage employee related activities: recruitment, performance reviews, development plans, 1:1 meetings, training (H&S, SOPs) and maintain accurate records. Ensure full compliance with Health & Safety legislation, company policies, environmental management and internal audit standards. Provide flexible support to cover all areas of operations as required, working collaboratively with other operational managers. Key Performance Indicators: Achievement of daily, weekly and monthly VNA operational targets (throughput, accuracy, productivity). Reduction in error/defect rates and maintenance of quality/accuracy metrics. MHE licence and fleet record compliance (100% up-to-date). Successful completion of audits and minimal non-conformance findings. Team engagement, retention and development (measured via 1:1s, development plans, performance reviews). Implementation of continuous improvement initiatives that enhance efficiency, accuracy and overall team performance. Strong cross-departmental and partner collaboration, evidenced by timely issue resolution and positive stakeholder feedback. The Ideal Person for the Warehouse First Line Manager (VNA) role: Previous team leadership experience in a warehouse, distribution or logistics environment (managing a team of at least 20). Valid
FLT and/or VNA licence , with practical experience operating or managing MHE equipment. Advanced Excel skills. Ability to manage relationships with internal and external stakeholders. Understanding of workplace Health & Safety and operational compliance. Comfortable working with people at all levels; strong verbal and written English. Reliable, punctual, trustworthy and customer-focused. Excellent communication and interpersonal skills. Strong organisational ability: prioritising, delegating, flexible. Attention to detail; ability to meet deadlines. Adaptable and open to change; proactive approach. Highly motivated, responsible and reliable. A completer-finisher mindset: sees tasks through to completion. Forward-thinking: looks to improve, challenges the as-is. Strong decision-making ability; tenacity to see through problems. Team player: able to coach, develop, engage and maintain high performing culture. This is a fantastic opportunity
we look forward to your application
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TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Logistics
