A new role has risen as an Internal Sales / Telesales / Direct Sales Executive working for a growing UK ExpressParcels B2B and B2C delivery business based in South Coventry area\n\nThe role paying circa £32,000 plus good commission and OTE will suit anyone with a strong Internal Sales / Telesales background with a new business hunger to bring on new clients, hit targets, hit KPIs and earn commission. \n\nThe role is Hybrid with 3 days in the office and 2 days working from home and would suit someone living in Coventry, Leicester, Ryton-on-Dunsmore, Bedworth, Nuneaton, Rugby, Kenilworth, Leamington Spa and Birmingham\n\n- You will be responsible for successfully winning new business and achieve your monthly new business target in line with the company's strategic plan.\n- This will be achieved through identifying SME's and developing a personal prospect funnel. \n- You will monitor the performance of customers to ensure they trade to profile andprofitable, you will deliver an action plan if variances occur.\n- To be successful in this role, you will need to be target driven with experience gained within a core sales environment and naturally find motivation in achieving sales targets.\n\nKey Responsibilities: \nNew Business \n- Manage and convert inbound enquiries into sales opportunities.\n- Build a pipeline of prospective customers by researching, lead sourcing and identifying potential leads through outbound call activity.\n- Provide product and service information to customers, addressing their needs and concerns.\n- Offer tailored solutions based on client requirements.\n- Prepare quotations, proposals, and contracts for potential customers.

\n- Be a product expert, answering customer questions relating to the product specifications and pricing.\n- Confidently explain and negotiates our commercial offering.\n- Maintain accurate and up-to-date records of sales activities, leads, and customer information in CRM software. Compliance is key. \n- Consistently onboard new customers using the prospect funnel you have created.

\n- Organise and hold virtual meetings with customers to proactively drive sales.\n- Support new customers through the onboarding process. \n- Provide accurate sales forecasts and reports to management.\n- Coordinate and manage sales documentation and contracts, ensuring all paperwork is completed accurately and on time.\n- Monitor the trading performance of customers ensuring they are trading to profile and meeting the requirements in terms of traffic mix\n- Act as a point of escalation for any client issues, providing prompt and effective solutions.\n- Collaborate with other departments to resolve operational challenges, such as delays, service issues, or billing discrepancies.\n- The ability to communicate, engage and to interpret the needs of the customer\n- Maintain an excellent working knowledge of all our clients products and services sold and keeps current on industry developments.\n- Able to quickly build relationships and identify sales opportunities with new prospects, following up leads and converting to business wins.\n\nExperience, Knowledge and Skills: \n- Previous experience gained within a sales or account management position/environment.\n- Results-focused, motivated by meeting targets and achieving high performance.\n- Excellent communication skills, both verbal and written.\n- The ability of working with data provided and utilising this to make informed decisions and to identify potential business leads.\n- Based in the Coventry, Rugby, Kenilworth, Bedworth, Nuneaton, Leamington Spa, Ryton-on-Dunsmore, Leicester or Birmingham area