Technical Support Engineer Ellesmere Up to £40,000 Plus an excellent benefits package

Join a team where your engineering skills directly support cutting-edge automation and technology.

We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for.

What You'll Do

Provide high-level engineering support for automated and conventional systems and precision technologies. Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule). Lead the commissioning of advanced systems both in the UK and internationally. Work with R&D to test new solutions and provide feedback from the field. Analyse system issues, identify patterns, and contribute to product enhancements. Maintain accurate technical documentation and helpdesk records. Deliver hands-on training for distributors, dealers, and end-users - both in-person and remotely.

What You Bring

Technical foundation (electrical/mechanical) with hands-on experience. Relevant qualification in electrical engineering. Experience working on live electrical systems. Competent in automation systems, mechanical repair, and diagnostics. ...