Technical Support Engineer

Ellesmere

Up to £42,000 Plus an excellent benefits package including…

• Employee healthcare scheme
• Training & development opportunities.
• Hybrid working (following probation).

Join a team where your engineering skills directly support cutting-edge automation and agricultural technology.

We’re looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work — this could be the opportunity you’ve been looking for.

What You’ll Do

• Provide high-level engineering support for automated and conventional systems and precision technologies.
• Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule).
• Lead the commissioning of advanced systems both in the UK and internationally.
• Work with R&D to test new solutions and provide feedback from the field.
• Analyse system issues, identify patterns, and contribute to product enhancements.
• Maintain accurate technical documentation and helpdesk records.
• Deliver hands-on training for distributors, dealers, and end-users — both in-person and remotely.

What You Bring

• Qualification in electrical engineering.
• Experience working on live electrical equipment.
• Competent in automation systems, mechanical repair, and diagnostics.
• Excellent communicator with the flexibility to travel across the UK and abroad.
• Knowledge of hydraulic systems.

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