Technical Services Manager (TSM) - High-Spec Commercial Environment

Location: Central London

Salary: £70,000 - £80,000

Contract: Permanent. Monday - Friday: 8am - 5pm

Role Purpose

We are seeking a high-calibre Technical Services Manager to act as the primary technical authority for a high-profile estate. You will be responsible for the strategic and operational management of all mechanical and electrical building services, ensuring 100% uptime, statutory compliance, and technical excellence.

This role requires a leader who can navigate the complexities of high-availability environments-such as Data Centres, Luxury Hotels, or Premium Residential developments-where service continuity and resident/guest satisfaction are paramount.

Key Responsibilities

Technical Leadership & Governance

Technical Authority: Act as the site specialist for all LV/HV electrical distribution, HVAC, and critical plant. You will take the lead on complex fault diagnosis and infrastructure lifecycle planning.

HV/LV Management: Serve as the Authorised Person for High Voltage and Low Voltage systems, managing isolations, switching schedules, and ensuring all works are conducted in accordance with safety rules.

Statutory Compliance: Ensure the site is 100% compliant with UK legislation (e.g., L8, F-Gas, BS 7671, Fire Safety). Maintain the compliance dashboard and ensure all logbooks are audit-ready.

Asset Management: Develop and oversee the Planned Preventative Maintenance strategy, utilising CAFM data to move toward predictive maintenance and asset life extension.

Operational Excellence

Team Leadership: Manage and mentor a team of multi-skilled engineers and supervisors, fostering a culture of technical pride and continuous professional development.

Service Delivery: Ensure all reactive tasks and PPMs are closed out within contractual SLAs and KPIs, maintaining the highest standards of workmanship.

Health & Safety: Rigorously enforce Safe Systems of Work. This includes the management of the Permit to Work system, reviewing high-risk RAMS, and conducting regular site safety tours.

Subcontractor Management: Lead the procurement and performance management of specialist vendors, ensuring they meet the technical and safety standards required for the site.

Commercial & Strategic Support

Financial Control: Manage the technical operational budget, including WIP, debt, and the procurement of specialist parts and services.

Capital Projects: Identify, scope, and deliver life-cycle replacement projects and energy-saving initiatives, ensuring minimal disruption to site operations.

Energy & Sustainability: Proactively identify opportunities to reduce carbon footprint and energy consumption through plant optimisation and new technology implementation.

Candidate Requirements

Technical Qualifications (Essential)

Electrical Bias: Fully qualified to a minimum of NVQ Level 3 or equivalent in an Electrical discipline.

High Voltage (HV): Proven experience as an HV Authorised Person (AP) within a critical or high-spec environment.

Professional Membership: Ideally educated to HNC/HND or Degree level in Building Services or Electrical Engineering.

Standards: Solid understanding of BS 7671 (18th Edition) and C&G 2391 (Inspection & Testing).

Experience

Sector Expertise: Minimum of 5 years' experience in a management role within a Luxury Hotel, Data Centre, or High-End Residential environment.

Critical Systems: Demonstrable experience managing critical infrastructure (e.g., UPS systems, generators, chilled water systems).

Leadership: Proven track record of leading technical teams through complex maintenance cycles and emergency response scenarios.

Compliance: Strong working knowledge of SFG20 and UK Health & Safety legislation.

If you are a technically driven leader with the expertise to manage critical infrastructure and a passion for service excellence, we encourage your application.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business