Supporter Care Assistant

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Job Description

Immediate start!

Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – December 2025
Hours: 34 hours per week
 

I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Key Responsibilities:

  • Handling phone and email enquiries from campaign participants
  • Logging supporter interactions and updating records in the CRM
  • Processing donations accurately
  • Sending thank-you cards as part of the donor journey

Ideal Candidates Will Be:

  • Warm, personable, and confident speaking with supporters
  • Comfortable managing calls and admin tasks simultaneously
  • Detail-oriented and organised
  • Based in London (due to office-based days)
  • Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

 Apply online today to register your interest – interviews happening quickly.

 

Location:
London
Job Type:
FullTime

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