Spa Manager Live In Available
New Today
You will take full responsibility for the day-to-day running of the spa, ensuring smooth operations, high service standards, and a consistently outstanding guest journey. Alongside leading and developing the team, you will play a key role in driving revenue through treatments, retail, and membership initiatives. A hands-on approach is essential, with the ability to deliver both holistic and beauty treatments when required. Key Responsibilities
Oversee daily spa operations and guest experience Lead, motivate, and develop therapists and front-of-house teams Manage recruitment, rotas, training, and performance Drive revenue through promotions, retail, and membership programmes Manage stock control and budgets in line with financial targets Maintain high standards of cleanliness, compliance, and service delivery Build client loyalty and grow the customer base Handle guest feedback professionally and proactively The Candidate
Proven experience in luxury spa, wellness, or hospitality management (minimum 5 years preferred) Strong leadership and team development skills Commercially aware with a track record of driving revenue Hands-on therapist with experience in both:
Holistic treatments (massage, facials, body therapies) Beauty services (manicure, pedicure, waxing)
Excellent communication and customer service skills Recognised Beauty Therapy qualification (Level 1 or 2 minimum) Whats on Offer
Share of tips Discounted spa treatments and products Dining discounts across the group Preferential hotel stays Access to leisure facilities Employee Assistance Programme 28 days holiday (including bank holidays) Company pension Ongoing training and development Additional Information
Full-time, permanent position Candidates must have the right to work in the UK Must be able to commute or relocate prior to start Apply below or send your CV directly to:
lucy
@baxendalemason. co.uk TPBN1_UKCT
- Location:
- United Kingdom
- Job Type:
- FullTime