SPA Administrator - Derby Court, Trowbridge, WiltshireJob IntroductionAs an SPA Administrator, you will provide an excellent customer experience for patients and professionals contacting the Single Point of Access (SPA) by telephone, by email and by post, as the first point of contact to HCRG Care Group Services in Wiltshire. The administrator will support the effective filtering and directing of telephone calls and correspondence for Wiltshire Children’s Community Services and where required, with partner organisations. This post will also support the wider business support function in providing administrative and organisational support across the full range of office and service activities. This is a demanding but rewarding role requiring high levels of administrative and communication skills and the ability to work proactively as part of a team. Based at Derby Court in Trowbridge, working 37.5 hours per week, with some flexibility for home working. This is a fixed-term position for 12 months.Main ResponsibilityThis is a demanding but rewarding role requiring high levels of administrative and communication skills and the ability to work proactively as part of a team. Responsibilities will include:Work as a crucial part of a team who answer a high volume of incoming calls from parents and service usersProviding initial screening of all referrals into the Single Point of Access (SPA...