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Solution Architect - D365

Date: 12 Aug 2025

Company: Royal London Group

Job Title: Solution Architect - D365

Contract Type: Permanent

Working style: Hybrid 50% home/office based

Closing date: 25th June 2025

There is an exciting opportunity within Royal London to help modernise and drive adoption of the Dynamics platform. As the wider technology landscape changes, solutions within Royal London must adapt to leverage these developments.

Supporting the Engagement Services area to provide capabilities to our business value streams, Royal London seeks Solution Architects to develop solutions aligned with strategic goals.

You will ensure business outcomes and requirements are clearly understood, then create solutions aligned with our Architecture Principles. Solutions may involve changes to, or creation of, business processes, operating models, applications, infrastructure, and third-party services.

About the role

• Work with the Principal Architect for Engagement Services to understand the strategic roadmap and create solution architecture designs to enable strategy implementation.
• Collaborate with business analysts to understand business requirements.
• Manage architecture design through the Governance process.
• Present solutions to design forums and stakeholder meetings.
• Collaborate with other architecture disciplines to ensure comprehensive designs.
• Support engineering teams with detailed software designs, implementation, and ongoing maintenance.
• Keep enterprise architecture tooling up to date with new technologies and designs.
• Be the D365 and Power Platform expert for the group.

About you

• Experience in financial services projects, including migrations and consolidations of legacy applications.
• Recent experience in solution architecture with Power Platform and Dynamics 365 Customer Engagement.
• Knowledge of D365 Sales, Customer Insights Journeys, or Customer Service modules.
• Good knowledge of CoPilot within the D365 stack.
• Experience with Microsoft technologies, especially Azure and .NET, is advantageous.
• Inquisitive mindset to explore new industry developments for use within Royal London.
• Strong communication skills with an adaptable approach for stakeholders across all levels, both technical and business.
• Ability to build consensus among diverse stakeholders or work independently.

About Royal London

We’re the UK’s largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services.

Our People Promise is to work in an inclusive, responsible, enjoyable, and fulfilling environment, underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve.

We offer great workplace benefits, including 28 days of annual leave plus bank holidays, up to 14% employer matching pension scheme, and private medical insurance. See all our benefits here - Our Benefits.

Inclusion, diversity, and belonging

We’re an inclusive employer that values different backgrounds and cultures. Our diverse perspectives enhance our skills and are recognized and respected, regardless of background.