Site Reliability Engineer (SRE) Consultant / Coach Location: Hybrid - London Start Date: Immediate 6 months rolling

Overview We are looking for an experienced UK-based SRE Consultant / Coach to help transform an established operations team for a large enterprise client (Retail). The client formed an SRE function around four years ago, but the model has not fully delivered on its original vision. The organisation remains heavily aligned to ITSM / ITIL , and the objective is to evolve toward a modern application support and SRE-led culture . This role will play a key part in defining the strategy, shaping the roadmap, and executing the transition to a true SRE operating model.

The Opportunity You will work closely with an L&G Retail Product Team Lead, embedding yourself within the team to: Understand the current (“as-is”) operating model Design the future (“to-be”) SRE model Coach and mentor team members to adopt SRE principles and ways of working Help shape and onboard new talent (1 onshore, 1 offshore) Drive cultural change from traditional IT operations to SRE ownership

This is a hands-on role for someone who enjoys influen...