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Job Description

Site Reliability Engineer (SRE) Consultant / Coach

Location: Hybrid - London

Start Date: Immediate

6 months rolling

Overview

We are looking for an experienced UK-based SRE Consultant / Coach to help transform an established operations team for a large enterprise client (Retail).

The client formed an SRE function around four years ago, but the model has not fully delivered on its original vision. The organisation remains heavily aligned to ITSM / ITIL , and the objective is to evolve toward a modern application support and SRE-led culture .

This role will play a key part in defining the strategy, shaping the roadmap, and executing the transition to a true SRE operating model.

The Opportunity

You will work closely with an L&G Retail Product Team Lead, embedding yourself within the team to:

Understand the current (“as-is”) operating model

Design the future (“to-be”) SRE model

Coach and mentor team members to adopt SRE principles and ways of working

Help shape and onboard new talent (1 onshore, 1 offshore)

Drive cultural change from traditional IT operations to SRE ownership

This is a hands-on role for someone who enjoys influencing, coaching, and leading by example.

Key Objectives

Introduce and embed a true SRE culture

Shift mindset from ITSM/ITIL to application-centric support

Define strategy, roadmap, and practical execution steps

Advocate for reliability, ownership, automation, and continuous improvement

Be part of the team and own outcomes , not just advise from the sidelines

Technical Environment

Multiple platforms and applications

AWS and Azure cloud environments

Mix of legacy and modern systems

Mainframe experience is beneficial

Cloud- and modern applications

DevOps skills and mindset are highly desirable

About You

Proven experience as a Senior SRE or SRE Coach/Consultant

Strong background in transforming ops teams and operating models

Comfortable working with both modern cloud platforms and legacy systems

Excellent stakeholder engagement and coaching skills

Passionate about culture change and building sustainable SRE practices

Collaborative, pragmatic, and outcome-focused

Why Join?

This is a high-impact engagement where you will directly influence how a major enterprise supports and operates its applications. You’ll have the opportunity to leave a lasting legacy by shaping people, process, and culture.

At Pixelated People, we don’t just do and . We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. So we want you to know that the things that make you, you — like your , ability, background and — are things that we celebrate and support.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.