Senior Recruitment Consultant | Enabling Scalable Tech Delivery through People, Process & Partnerships Senior Technology Business Partner / Business Relationship Manager Supply Chain, Buying and Merchandising Technology Location: West London Working pattern: Hybrid, three days per week on site Salary: £110,000 to £120,000 plus bonus Overview I am partnering with a large, complex retail organisation to hire a senior Technology Business Partner to sit between technology and senior business stakeholders across Supply Chain, Buying and Merchandising. This is a high impact role focused on shaping demand, prioritising delivery, and supporting a major ERP transformation within an evolving operating model. This is not a traditional relationship focused BRM role. The early phase will be delivery heavy, with a need to stabilise an existing backlog of work, reassess priorities, and bring clarity to how initiatives are shaped and progressed through technology. Key Responsibilities

Act as the primary technology contact for senior stakeholders across Supply Chain, Buying and Merchandising Own and reassess an existing backlog of technology demand, supporting prioritisation and trade off decisions Help define how work is triaged, sized, and routed into delivery alongside Business Analysis and delivery teams Lead and develop a growing Business Analysis team, currently managing two Business Analysts Support large scale transformation initiatives including a major ERP programme Work closely with internal technology teams and external delivery partners, including a large systems integrator and offshore teams Balance strategic intent with delivery reality, ensuring work is sequenced and resourced appropriately

Nature of the Role In practice, this role operates as a hybrid between a Business Relationship Manager, a product style lead within the domain, and a light portfolio or demand manager. The successful candidate will be expected to help shape ways of working rather than operate within a fully defined framework. Required Experience and Background

Experience operating at senior level across both business and technology stakeholders Strong background in demand management, prioritisation, and delivery within complex environments Leadership experience managing or leading Business Analysts or similar roles Experience working within retail, supply chain, logistics, merchandising, or distribution heavy organisations Exposure to ERP programmes, ideally SAP or S4HANA, although this is not essential Experience working with third party delivery partners or systems integrators

Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries and Retail Apparel and Fashion London, England, United Kingdom #J-18808-Ljbffr